Davina Scale

Results-driven and customer-focused Collection and Sales Agent with over 5 of experience in managing account receivables, negotiating payment plans, and driving sales conversions. Skilled in maintaining high recovery rates while upholding positive client relationships. Proven ability to meet and exceed sales targets, handle high call volumes, and resolve disputes efficiently. Adept at using CRM systems, managing databases, and ensuring compliance with financial regulations and company policies. Strong communicator with a persuasive approach and a commitment to achieving business goals.