David Pardo

David Pardo

About

Detail

As a seasoned professional in customer lifecycle management, I excel in driving digital transformation and fostering client relationships through tailored
Costa Rica
Contact David regarding: 
work
Full-time jobs
Starting at USD2k/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • R
    Client relationship manager
    REALISTE AI
    Dec 2024 - Apr 2025 (5 months)
    real estate
  • Crexi
    BDR
    Crexi
    Nov 2024 - Current (1 year 6 months)
  • Microsoft
    Customer life-cycle manager
    Microsoft
    Jun 2024 - Current (1 year 11 months)
    As a Customer Life-Cycle Manager, I am responsible for developing and implementing strategies to manage the entire customer lifecycle, enhancing customer satisfaction. I collaborate with sales, marketing, and product teams to increase customer engagement, retention, and conversion rates. I monitor customer behavior and satisfaction, using data analysis to identify improvement opportunities. Additionally, I leverage tools like Loom to create personalized video content that explains product features and addresses specific customer needs, fostering trust and strong connections. My copywriting skills enable me to craft clear, compelling emails, guides, and campaigns that resonate with customers and drive loyalty, ensuring impactful communicatio
  • Sutton Funding
    B2B Development Specialist
    Sutton Funding
    Mar 2024 - Jun 2024 (4 months)
    Utilized proficiency in English to conduct over 300 daily outbound calls, qualifying B2B clients. Analyzed 50+ B2B leads weekly, assessed loan viability, and negotiated terms to increase loan approvals. Coordinated with the closing department to ensure smooth lead handoffs and provided documentation. Additionally, leveraged Loom to create engaging video presentations that simplified complex financial solutions, fostering trust with potential clients. My copywriting skills were instrumental in crafting persuasive outreach emails, proposals, and marketing content that resonated with businesses, ensuring clear communication and driving successful partnerships. These tools significantly enhanced my ability to deliver impactful messaging and sec
  • T
    Sales Manager & Trainer
    Tnt solutions
    Mar 2022 - Jan 2024 (1 year 11 months)
    - Oversaw the sales team, providing comprehensive training and qualification programs to enhance team performance. - Set ambitious goals and implemented effective sales tactics to drive performance, while monitoring progress and applying strategic pressure to ensure targets were met and exceeded. - Leveraged copywriting skills to develop motivational content, clear sales scripts, and effective communication strategies, enabling the team to confidently approach clients and achieve ambitious targets. - Utilized Loom to create engaging video tutorials and training materials, ensuring consistent and accessible knowledge sharing across the sales team, which played a key role in fostering a skilled and results-oriented environment.
  • R
    Sales trainer / Teaching trainer
    RNN Group
    Mar 2018 - Jan 2022 (3 years 11 months)
    xperienced Sales Trainer / Teaching Trainer with a strong background in leveraging AI tools for exceptional performance. Skilled in engaging audiences and delivering impactful presentations. Adept at quickly mastering new tools, thanks to extensive experience working with AI technologies. Proven ability to convey complex concepts and drive career advancements through persuasive communication and tailored content in educational and corporate training environments.
Education verified_user 0% verified
  • U
    International Business administration
    UNIVERSIDADSANTOTOMAS
    Feb 2015 - Nov 2019 (4 years 10 months)