Premium Technical Support Expert
Asurion
Oct 2021 - May 2022 (8 months)
- Meet metrics for call measurements and sales goals; receive
feedback/coaching/training from the management team
including Trainers, Quality Analysts, etc.
Asurionhelps350millionglobalcustomersunlockthepotentialof technology—tohelpmaketheirlivesalittleeasier. Achievements/tasks Learn details of protect home and other product oferings to sell to customers confidently and accurately. Meet metrics for call measurements and sales goals; receive feedback/coaching/training from the management team including Trainers, Quality Analysts, etc. Drive to improve performance and exceed goals to maximize earning potential. Understand the latest bugs and solutions in newly released hardware and/or operating systems to provide exceptional, knowledgeable s