Premium Technical Support Expert
Asurion
Oct 2021 - Oct 2022 (1 year 1 month)
Asurion, LLC is a privately held company based in Nashville, Tennessee, that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers, and jewelry. I worked for one of its clients: Verizon, by offering Tech Support to Verizon clients and also being a salesperson to sell Asurion's protection plan to Verizon clients.
- Sell 1 home-tech insurance protection plan to clients (worth $25 USD per month) per day.
- Assist 10-15 clients per day over the phone to help them solve their tech issues with their smartphones and tablets.
- Offer clients an antivirus that also comes along with the Protection Plan they can purchase for $25 USD per month.
- Engage with weekly trainings, and meetings within the grou