David Felipe Ariza Monroy

Jobs 0% verified

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Appointment Setter & Cold Caller

Avir Digital

Feb 2025 - Current (6 months)

As an Appointment Setter & Cold Caller, I was responsible for calling inbound warm leads generated from marketing campaigns and setting appointments for various companies. I also engaged in cold calling to identify new leads and successfully convert them into customers. Additionally, I provided pricing and discounts to leads to facilitate appointment scheduling and enhance conversion rates, effectively managing different pricing and discount tables from several companies based on the specific needs of the leads.
Customer Service Representative

Artika

Mar 2023 - Current (2 years 5 months)
Customer Service Agent

Amazon.com

Sep 2020 - Dec 2020 (4 months)

- Helping customers in the U.S. with the issues they had with their shipments and products, through inbound and outbound phone calls, chat, and email. Helping customers in the U.S. with the issues they had with their shipments and products, through inbound and outbound phone calls, chat, and email.
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Administrative Assistant, Customer Service and Business Development Representative

Ariza del Valle Inversiones SAS

May 2015 - Feb 2023 (7 years 10 months)

- Contacting potential clients through outbound emails and calls, and representing the company in several international business rounds in order to create business relationships with them. - Selling and distributing coffee in Bogotá, Colombia. - Receiving phone calls and chats from customers and potential customers, in order to help them solve any issue or doubt they had. Additionally, I provided pricing information and communicated any price changes to customers and businesses interested in our products, ensuring transparency and fostering trust, especially in light of the twice-yearly adjustments due to inflation-related production costs.

Education 0% verified

David Felipe Ariza Monroy

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