Dario Munoz

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Operations Manager

DEMco DISTRIBUTION INC.

Jun 2004 - Current (21 years 2 months)

Responsible for operations of the largest independent contractor distributing The Washington Post and other newspapers to retail accounts and residences in Northern Virginia. Managed 10 Customer Service Reps and over 50 delivery drivers. • Implemented plans to help increase client engagement which helped triple sales and double profits. • Developed the Pay per Scan change which increased revenue by over 30% and reduced shrinkage by over 50%. • Supervised a Call Center providing Sales and Customer Service to seven contractors in Virginia, Maryland & Washington DC. • In charge of hiring, training, onboarding & recruitment for all operations.

Manager of Business Development & Top Internet Partners

Carfax

Oct 2001 - May 2004 (2 years 8 months)

Responsible for new business development in retailers and automotive dealers. Also managed the Top Internet Partners Team (Kelley Blue Book, Cars.com, Edmunds.com and others) generating one third of company revenue. Supervised 9 associates. -Developed programs which increased revenue over 30% while increasing profit contribution.

A

Director of Marketing & Sales

ADVANCED MANAGEMENT CONSULTANTS

Nov 2000 - Oct 2001 (1 year)

Responsible for providing marketing, promotion and sales services to clients in US Hispanic Markets and Latin America. Supervised two associates. • Implemented programs which generated over $10 Million in sales.

Product Development Manager

GE Capital

Jan 1999 - Nov 2000 (1 year 11 months)

Responsible for the development of new commercial leasing products for office technology equipment distributed in the US through a network of large dealers. Also responsible for sales of off-lease equipment in Latin America. Supervised three. • Increased sales over 25% and dramatically increased profits.

Product & Pricing Manager

Sprint PCS

Jul 1996 - Jan 1999 (2 years 7 months)

Designed service packages and pricing plans for the initial launch of Sprint PCS in the US. Supervised three associates. – Generated sales exceeding $25 Million by differentiating from cellular incumbents.

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Marketing & Sales Director

SEMO GROUP

Nov 1986 - Jul 1996 (9 years 9 months)

Responsible for sales and marketing programs for clients in Puerto Rico, US Hispanic Markets and Latin America including retailers, distributors, dealers and government accounts. Supervised five associates.

B

Marketing & Sales Manager

BRISTOL-MYERS

Oct 1982 - Nov 1986 (4 years 2 months)

In charge of sales and marketing programs in the Retail Division including haircolor, over-the-counter remedies and household products. Supervised twelve associates.

Product Manager (Sinutab)

Warner Lambert

Dec 1980 - Oct 1982 (1 year 11 months)

Responsible for the marketing of Sinutab, the leading over-the-counter sinus medication in the US (manufactured and distributed from Puerto Rico). Supervised three associates.

Brand Manager

Procter & Gamble

Dec 1976 - Dec 1980 (4 years 1 month)

Responsible for the marketing of several leading brands in the Household Division including detergents, personal products, health products and beauty aids. Supervised seven associates.

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