Diego Poveda Business Administrator | Maintenance Coordinator & Leasing Agent |

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Short-Term Rental Property Manager

Torres de Panorama

Oct 2025 - Current (8 months)

Directly manage and operate a high-performing short-term rental property, maintaining high occupancy rates and exceptional guest satisfaction. Responsible for the full lifecycle of the guest experience, property maintenance, and financial profitability. Key Responsibilities Listing & Channel Management: Optimize property visibility and conversion across Airbnb and Booking.com, utilizing SEO-friendly descriptions and dynamic pricing strategies to maximize RevPAR (Revenue Per Available Room). Guest Relations & Communication: Manage all guest inquiries, from pre-booking consultations to post-stay reviews, ensuring a seamless and personalized experience. Operations & Turnover Management: Coordinate and execute strict unit turnover protocols

Maintenance Coordinator

Strategic Properties

Oct 2021 - Jun 2025 (3 years 9 months)

Maintenance operation coordinator for the multifamily apartments managing around 1800 units . responsible for overseeing maintenance operation , ensuring compliance with safety regulations and operational standards. Serve as the primary administrative bridge between property managers, owners, and technical teams to optimize building performance and resident satisfaction. Key Responsibilities Operational Liaison: Act as the central point of contact between property management and maintenance teams to streamline communication and resolve issues proactively. Work Order Management: Strategically screen, clarify, and prioritize maintenance requests, utilizing systems to improve response times and technical efficiency. Strategic Schedul

Remote Leasing Consultant

Strategic Properties

May 2017 - Oct 2021 (4 years 6 months)

Dynamic and results-oriented Leasing Consultant with a proven track record of maximizing property occupancy and enhancing resident satisfaction. Expert in managing the entire leasing lifecycle—from executing high-impact marketing strategies and conducting engaging property tours to efficiently processing applications and legal agreements. Committed to maintaining a stable community environment through meticulous tenant qualification, proactive service, and seamless operational management. Key Responsibilities & Achievements: Leasing & Sales Lifecycle: Orchestrated the full leasing process for residential units, consistently meeting or exceeding occupancy targets through strategic marketing and persuasive sales techniques. Prospect Engage

Technical Support & Sales Specialist

TP

Dec 2015 - Feb 2017 (1 year 3 months)

Executed a strategic sales-through-service approach, consistently meeting monthly targets for bundle upgrades and service renewals. Provided end-to-end technical support, diagnosing connectivity and hardware issues for residential clients. Managed the full customer lifecycle, from initial technical inquiry to closing high-value service bundles.

Diego Poveda

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