Daniel Obadan

Daniel Obadan

About

Detail

Customer Experience Specialist
Abuja, Federal Capital Territory, Nigeria

Contact Daniel regarding: 
work
Full-time jobs
Starting at USD10/hour
Flexible work
Starting at USD8/hour
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Specialty Life Insurance
    Remote Customer Experience & Sales Specialist
    Specialty Life Insurance
    Jan 2023 - Current (3 years 6 months)
    • Managed 50+ inbound calls daily, resolving client concerns and guiding prospects toward tailored insurance solutions. • Maintained accurate CRM records and follow-up pipelines, reducing missed sales opportunities by 20%. • Overcame objections with persuasive, consultative communication — boosting conversion rates by 25%. • Scheduled 30+ qualified appointments weekly, directly increasing the team's closing opportunities. • Consistently maintained 90%+ quota attainment and shared best practices to elevate team performance.
  • H
    Insurance Sales & Client Relations Associate
    Heirs Life Assurance
    Jan 2021 - Sep 2023 (2 years 9 months)
    • Sold and managed a diverse portfolio of life insurance products, consistently exceeding monthly sales targets. • Generated steady leads through direct campaigns, community seminars, and referral networking. • Processed policy applications, renewals, and updates with accuracy and full regulatory compliance. • Monitored claims processing to ensure fair, timely settlements — strengthening long-term client trust. • Maintained detailed policy and claims records, improving team reporting efficiency and audit readiness.
  • F
    Studio Assistant (NYSC)
    Federal Radio Corporation of Nigeria
    Mar 2019 - Mar 2020 (1 year 1 month)
    • Supported seamless live broadcast delivery through studio assistance and proactive equipment scheduling. • Coordinated guest interviews and logistics with 5+ stakeholders, consistently boosting programme quality. • Researched and pitched 10+ innovative content ideas that expanded audience reach and listener engagement. • Produced audio-visual and social media content to promote programmes, increasing online followership. • Tracked performance metrics — reach, engagement, and conversions — to assess and improve campaign outcomes. • Assisted in budgeting and resource allocation, improving studio operational efficiency.
  • 1
    Studio & Communications Assistant
    102.3 Max FM
    Jan 2016
    • Crafted engaging programme content and managed key media relationships, strengthening brand visibility. • Researched, developed, and pitched 10+ innovative ideas that expanded listener reach and programme quality. • Coordinated with multiple stakeholders to plan and execute live shows and interviews. • Grew social media following by producing relatable, platform-optimised content tailored to the audience.
Education verified_user 0% verified
  • F
    HND — Mass Communication
    Federal Polytechnic, Auchi
    Jan 2018
  • F
    ND — Mass Communication
    Federal Polytechnic, Auchi
    Jan 2015