Daniel Felipe De Castro Lazaro

Daniel Felipe De Castro Lazaro

About

Detail

International Business with a focus in Marketing
Villavicencio, Meta, Colombia

Contact Daniel regarding: 
Flexible work
Starting at USD13/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • K
    Executive virtual assistant public Remote experience
    Keepers Commercial Cleaning
    May 2023 - Mar 2024 (11 months)
    In this role, I provided support to the Founder & President of the company. Tasks included email correspondence, appointment scheduling, and calendar maintenance to optimize his time effectively. Additionally, I facilitated client engagement by generating and sending quotes to prospective clients, generating a database of new clients, implementing strategic reminders, and compiling weekly progress reports to evaluate team performance and appointment setters’ effectiveness.
  • C
    Bilingual customer service representative public Remote experience
    CatronicsUSA
    Feb 2022 - Mar 2023 (1 year 2 months)
    During my time at ONN’s subsidiary, I worked in the laptops, tablets, and monitors department. Primarily, my duties were to respond to email inquiries in a timely manner, generate shipping labels, and document repaired and/or pending cases. Furthermore, I adeptly handled inbound calls from English and Spanish-speaking customers across the United States, Canada, and Mexico. My role involved guiding customers through the initiation of warranty requests, providing updates on ongoing processes, and offering assistance in troubleshooting technical issues.
  • T
    Bilingual customer service representative public Remote experience
    Teleperformance Colombia S.A.S.
    Mar 2021 - Sep 2021 (7 months)
    I worked remotely in customer service for clients located in the United States, in a tourism campaign. Through phone calls in English and Spanish, I made sales, modified vacation packages and/or hotel reservations on the system, and answered customer’s questions about their trip.
  • S
    Marketing intern public Remote experience
    SPEAL SAS
    Mar 2019 - Sep 2019 (7 months)
    I worked managing, optimizing, and creating content for social media platforms. I also organized databases, and at the sales area, I contacted clients from Mexico and Venezuela, through emails and telephone calls, offering the company's products and services.
  • V
    Community Manager public Remote experience
    Villavo Watch Store (Online store)
    Jan 2014 - May 2023 (9 years 5 months)
    In this role, I was responsible for the strategic management of social media platforms, overseeing content creation, photography, and the development of marketing strategies to enhance brand visibility and engagement. Additionally, I guided customers through chat support, addressing inquiries, giving information on payment options, and discussing technical specifics related to the products.
Education verified_user 0% verified
  • U
    International Business with a focus in Marketing
    Universidad Santo Tomás-
    Jul 2014 - Jun 2018 (4 years)
  • I
    Intensive English Program
    Jan 2014 - May 2014 (5 months)