Daniela Rodríguez Fernández

Daniela Rodríguez Fernández

About

Detail

Bilingual Quality Analyst
Bogotá, Colombia
Contact Daniela regarding: 
work
Full-time jobs
Starting at USD1.5K/month
Flexible work
Starting at USD18/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • PayU Latam
    Bilingual Quality Analyst
    PayU Latam
    Jul 2024 - Current (1 year 10 months)
  • PayU América Latina
    Technical Support Engineer public Remote experience
    PayU América Latina
    Nov 2022 - Jul 2024 (1 year 9 months)
    - Manage the requirements area, overseeing the maintenance processes and ensuring effective prioritization and notification of various errors and incidents. - In my role, I have leveraged my experience in technical support within a fintech environment to conduct API testing and manage CRUD operations in SQL, which involved creating and executing various queries. This has been essential for identifying service failures and degradations, as well as for conducting tests to facilitate routing and guidance for clients.
  • PayU América Latina
    Technical Support Intern public Remote experience
    PayU América Latina
    Mar 2022 - Aug 2022 (6 months)
    - Managed the reporting area for a period of 2 weeks, focusing on incidents with large merchants and developing structured resolution strategies, as well as testing and monitoring each of the SFTP connections. - During my internship, I began to build relationships and gained initial exposure to API queries, with a particular emphasis on CRUD operations in SQL. This experience has been further strengthened through my time dedicated to technical support, enhancing my ability to troubleshoot and resolve issues effectively. - Additionally, my experience in the fintech sector, particularly in payment gateways, required the application of various tools for testing, initiative proposals, and client management in technical support. I utilized tec
Education verified_user 0% verified
  • U
    Fundamentals of programming skills. public Remote experience
    Udea - Mision Tic
    Apr 2021 - Sep 2021 (6 months)
    The Mision TIC program gave me knowledge in programming tools, such as JavaScript, HTML, CSS, Python, orAuth2. Additionally, I was part of several projects with development objectives according to the SCRUM methodology, through Trello and the use of GitHub.
  • C
    Information systems analysis and development public Remote experience
    Centro de Servicios Financieros. SENA..
    Aug 2020 - Aug 2022 (2 years 1 month)
    The Information systems analysis and development program has approached the integral process to develop an information system, from the analysis, design, implementation, testing and adjustments for the systematization according to the requirements requested by the client. Use of technologies such as: MySQL, PHP, HTML and CSS, in conjunction with the Tailwind Framework.
  • Tolima University
    Social communication and journalism
    Tolima University
    Mar 2019 - Sep 2024 (5 years 7 months)
    The area of communication has provided me with the necessary tools for an adequate management of essential soft skills for team work and development, enhancing assertive communication, which has been of great importance for each project carried out. I have also acquired great experience in the creation and ideation of proposals for the growth and transformation of the processes or flows that are handled in the company's information systems.