Organized and proactive Virtual Assistant with experience in customer service, administrative support, appointment scheduling, sales assistance, and social media management. Skilled in email handling, data entry, customer communication, document organization, and client retention. Strong attention to detail, communication skills, and ability to work effectively in remote environments.
Contact DANIELA regarding:
Flexible work
Starting at
USD10/hour
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Résumé
Jobs
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Administrative & Customer Support Assistant
Freelance Family Business Support
Jan 2021 - Current(5 years 7 months)
• Managed customer inquiries through WhatsApp, email, Facebook, and Instagram.
• Coordinated appointments and maintained organized schedules.
• Maintained customer records, databases, and business documents.
• Assisted with sales, customer retention, and follow-up activities.
• Processed orders and coordinated deliveries.
• Supported social media communication and customer engagement.
Education
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Specialized Accounting in Tax Declarations (SRI)
Aug 2024 - Current(2 years)
tax return
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Community Manager
Feb 2022 - Current(4 years 6 months)
Social media management, customer acquisition, customer portfolio management and recovery of old customers to increase sales.
Law Degree
Universidad Laica Vicente Rocafuerte De Guayaquil
Jan 2021 - Current(5 years 7 months)
Currently Studying
U
High School Diploma in Sciences
Unidad Educativa Baltasara Calderón
Jan 2020
Projects (professional or personal)
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FUNKOMANIA
Feb 2023 - Current(3 years 6 months)
NEGOCIO DE VENTA Y REVENTA DE FUNKOS (COLECCIONABLES), EN UN MERCADO EXPLOTADO. OBTENIENDO EXCELENTES MÁRGENES DE VENTAS CON MÁS DE $1000, POSICIONANDO EL NEGOCIO ENTRE LOS MEJORES, GRACIAS AL SERVICO AL CLIENTE, CAPACIDAD DE RESOLVER LAS NECESIDADES DE LOS CLIENTES QUE PUEDEN LLEGAR A SER CON TIEMPOS EXTREMADAMENTE CORTOS.
MANEJO DE AMPLIO INVENTARIO, JUNTO CON IMPORTACIONES SEMANALES.