Daniela Manosalva Administrative assistant | Patient experience coordinator |

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Administrative Assistant

Cea Cidad de Colombia

Jul 2025 - Current (1 year 1 month)

Prepare reports, class lists, and internal administrative documents. Coordinate with instructors to organize schedules and vehicle availability. Ensure smooth daily operations and provide general office support. Supported management with administrative decision-making and process improvements.
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Patient Experience Coordinator

Business Integry Services

Jun 2023 - Jun 2025 (2 years 1 month)

Managed patient appointments, ensuring smooth scheduling and minimizing wait times. Provided exceptional customer service, addressing patient concerns and inquiries effectively. Managed patient scheduling and coordinated procedures for a surgical center.
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Administrative Assistant

Cea Cidad de Colombia

Jul 2022 - May 2023 (11 months)

Control and organization of files. Proactively participated in meetings and helped create new practices. Respond emails. Wrote and organize reports about students.
Customer Service Agent

Atlantic Quantum Innovations

Jul 2021 - Jun 2022 (1 year)

Handled customer complaints with empathy and composure. Assisted customers with inquiries, issues and concerns by providing relevant information in English and Spanish. Help clients make appointments, make requests, and orient them.
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Administrative Assistant

Syser Itda

Apr 2019 - May 2020 (1 year 2 months)

Learned the basics of retail, including stocking and inventory. Drafted documents, reports and memos. Responded to calls and emails.

Education 0% verified

Daniela Manosalva

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