Customer Service Representative
TELEPERFORMANCE,
Jan 2017 - Jun 2019 (2 years 6 months)
Provided exceptional customer service for a transportation company, managing ride schedules, pricing, and route information to ensure a seamless travel experience for customers. I effectively communicated with customers, addressing inquiries and resolving issues related to their travel needs. Additionally, I utilized Microsoft 365 to track daily activities, monitor customer requests, and maintain effective communication with my team through cloud collaboration, enhancing our overall service delivery.