Daisy Jane Basilan

Daisy Jane Basilan

About

Detail

Province of Cebu, Philippines

Contact Daisy regarding: 
work
Full-time jobs
Starting at USD1k/month
Flexible work
Starting at USD6/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Quantified Commerce
    Sr. Customer Service Representative
    Quantified Commerce
    Sep 2023 - Mar 2025 (1 year 7 months)
    Assist patients with their ED plan/subscription via live chat and email. Manage billing and refund concerns, order returns, retentions and order tracking.
  • TDCX
    Support Ambassador
    TDCX
    Jun 2022 - Dec 2022 (7 months)
    Help Hosts in creating their listing/s and to update necessary details. Assist guests with their booking concerns and general queries. Assist Host and guest through various channels such as phone and live chat.
  • B
    Customer Service Representative/ Trainer/QA
    BPOMadeEasy
    Nov 2020 - Jun 2022 (1 year 8 months)
    Assist patients with their dietary plan/subscription. Manage billing and refund concerns, order returns, tracking orders and order creation. Train new hires and provide assessments before endorsing. Audit calls to ensure the quality of the services provided by the agent.
  • Teletech
    Customer Service Representative
    Teletech
    Jan 2019 - Sep 2020 (1 year 9 months)
    Assist AU customers with their billing concerns. Manage plan/subscription cancellation, upselling other plans, retentions and minimal basic troubleshooting.
Education verified_user 0% verified
  • University of San Carlos
    BS Accounting Technology
    University of San Carlos
    Jan 2012 - Jan 2015 (3 years 1 month)