Candace McClendon Health IT Professional

A

AWS CloudUp for Her - Solution Architect - Associate- Student

AWS CloudUp for Her Solution Architect Associate Program

Feb 2023 - Jun 2023 (5 months)

• Participated in the Cloud Up for Her program aimed at empowering women entrepreneurs through cloud technology • Conducted AWS labs to explore and implement various cloud services, including IAM, S3, and EC2, enhancing platform performance and security

Risk Adjustment Coder

Optum

Jan 2022 - May 2023 (1 year 5 months)

• Accurately analyzed and coded diagnostic information in patients' medical records according to client-specific guidelines, ensuring compliance with industry standards. • Expertly assigned diagnosis codes for inpatient and outpatient services, optimizing reimbursement and financial outcomes for the organization. • Achieved a 95% coding accuracy rate, ensuring proper reimbursement for healthcare providers. • Utilized Microsoft Word and Excel extensively for documentation, tracking queries, and organizing coding data, which enhanced the efficiency of my coding processes. Additionally, performed high-volume data entry daily while reviewing and abstracting diagnosis codes from medical records, underscoring the relevance of these skills t

Senior Medical Coder

Optum

Jan 2022 - Current (4 years 4 months)

• Accurately analyzed and coded diagnostic information in patients' medical records according to client-specific guidelines, ensuring compliance with industry standards. • Mentored and provided guidance to junior coders, facilitating their professional growth and ensuring adherence to coding best practices and compliance standards, ultimately contributing to a more skilled coding team and improved coding accuracy. • Achieved a 95% coding accuracy rate, ensuring proper reimbursement for healthcare providers. Additionally, utilized Microsoft Word and Excel extensively for documentation, tracking queries, and organizing coding data, which enhanced efficiency in my daily tasks. My role also involved high-volume data entry when reviewing and

S

EMPI Coordinator

Steward Healthcare Systems

Jul 2019 - Aug 2021 (2 years 2 months)

• Managed and resolved an average of 50 help desk tickets per week using advanced software and tools, ensuring timely resolution and user satisfaction • Successfully resolved complex user issues and escalations, maintaining regular communication with users throughout the process • Collaborated with technical teams to identify and implement system improvements, optimizing user experience and reducing security risks • Effectively managed and maintained patient data using IBM InfoSphere and MDM software

Contractor

Working Solutions

Nov 2018 - Apr 2019 (6 months)

• Resolved an average of 60 technical issues daily during the medical referrals transition, ensuring accurate and complete documentation within the system • Maintained 100% compliance with HIPAA regulations to safeguard veteran's health information privacy • Identified deficiencies in documentation, resulting in a 20% increase in compliance efforts

Medical Records Analyst

Medix

Jul 2018 - Nov 2018 (5 months)

• Implemented a new process that reduced medical record duplicates in Meditech EHR system by 35% • Ensured medical record integrity by reviewing 200 records daily for duplicates, multiple entries, and overlays • Trained and established team knowledge baseline for consistent outputs

Candace McClendon

About

Detail

Timeline

Résumé