Vibe Operations Manager with 20+ years of experience leading cross-functional, multicultural teams in Fortune 500 Companies and Global Startups. Specializing in optimizing operations, implementing process automation, and scaling workflows for growth. EOS Integrator. Remote Team Alignment. MBA Marketing. Process Engineering with AI Automation.
Areas of Expertise:
• Operations Management & Process Optimization
• Project Management
• Agile Management (SCRUM)
• Entrepreneurial Operating System (EOS) & OKR
• AI Automation (MAKE)
• Servant Leadership
• Python, SQL, Machine Learning
Career Highlights:
🔹 Remote Project & Operations Management in diverse industries: Led remote teams of up to 20 professionals, successfully managing 10+ projects across cybersecurity, fintech, e-commerce, SaaS, consulting, and mobile app development. Implemented process optimization strategies that reduced operational costs by 15% and doubled scalability.
🔹 Global IT Project Management: Led digital transformation projects for industry leaders like Kimberly-Clark (Manufacturing Execution Systems) and Unilever (Kinaxis Demand-Supply chain implementation across LATAM). Accelerating deployment timelines by 10%.
🔹 Remote Project Management for major corporations: Led a back-office automation project for Deutsche Bank, overseeing a remote QA team across Asia. Successfully streamlined production workflows, reducing processing time by 20% and eliminating key bottlenecks, increasing overall efficiency by 35%.
🔹 Operational Excellence in Tech & Manufacturing: Boosted campaign repair rates at Volkswagen Argentina from 9% to 48% and enhanced customer service efficiency in international markets (LATAM, Middle East, Africa). This led to a 25% improvement in resolution times and an increase in customer satisfaction scores by 15%. 1.2M USD in Business Revenue.V
