María Kamila Cortés Salazar
Download
Recommend
Messages
Share
María Kamila Cortés Salazar

María Kamila Cortés Salazar  new_releases

About

Detail

Project manager
Bogota D.C., Colombia

Contact María regarding: 

work
Full-time jobs
Starting at USD5/hour
Flexible work

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • A
    Project manager
    AT&T
    Aug 2019 - Jan 2023 (3 years 6 months)
    Elevated project management practices, strengthened team dynamics, and facilitated seamless global communication to drive project success: - Improve personnel management strategies, boosting team performance and efficiency. - Implemented data analysis using internal tools and Excel, resulting in more informed decision-making and streamlined processes. - Led the creation of a robust customer database, developing meticulous project budgets and scopes for management review. - Organized impactful meetings involving customers, staff, and external providers, fostering collaboration and ensuring alignment with project goals. - Established a robust global communication framework, facilitating seamless interaction with customers worldwide and enhanc
  • T
    Support agent for sales
    Teleperformance Colombia | Remoto
    Aug 2017 - Sep 2018 (1 year 2 months)
    Contributed to enhanced customer satisfaction, streamlined processes, and efficient problem resolution through effective communication and proactive case management: - Managed billing inquiries, product support, and facilitated customer purchases, boosting sales and satisfaction. - Promptly resolved diverse customer issues via email and phone, showcasing strong problem-solving skills. - Handled email, fax, and phone issues with exceptional communication skills, enhancing the overall service experience. - Responded promptly to new and existing clients, ensuring timely and efficient service delivery. - Proactively addressed cases, including retrieving deleted documents and resolving late or missing document issues. - Collaborated with shippin
  • A
    Technical support agent
    AT&T
    Mar 2016 - Jan 2017 (11 months)
    - Managed billing inquiries, product support, and facilitated customer purchases, boosting sales and satisfaction. - Promptly resolved diverse customer issues via email and phone, showcasing strong problem-solving skills. - Handled email, fax, and phone issues with exceptional communication skills, enhancing the overall service experience. - Responded promptly to new and existing clients, ensuring timely and efficient service delivery. - Proactively addressed cases, including retrieving deleted documents and resolving late or missing document issues. - Collaborated with shipping partners (UPS, FedEx) to minimize lost packages and optimize delivery efficiency. - Managed incoming customer calls, providing quick and effective solutions to inqu
Education verified_user 0% verified
  • Konrad Lorenz University Foundation
    Psychology
    Konrad Lorenz University Foundation
    Jan 2020 - Current (5 years 5 months)