Claudia Patricia Díaz Ibarra

QA Engineer

Macropay

Oct 2023 - Current (2 years 10 months)

• Executed manual testing within the retail industry, adhering to Agile methodologies and employing Kanban boards for efficient task management. • Implemented defect tracking processes using tools like ValueEdge to streamline communication with the development team. • Generated comprehensive metrics reports to communicate testing progress and results to stakeholders and Managers. • Utilized tools such as Postman and MSSQL for efficient and effective testing processes.

QA Engineer

Encora Inc.

Aug 2021 - May 2023 (1 year 10 months)

• Performing Manual Testing for an online and POS ticketing sales system developing and executing test cases/scenarios for functional, smoke, regression testing on different environments (E.g., Dev, QA, ST, PROD). • Participated as a Manual Tester for web and mobile applications for a telehealth provider of online and on demand healthcare delivery services. • Led and managed the Spanish translation project, ensuring accurate and culturally appropriate translations were delivered within specified timelines. Successfully facilitated effective communication between stakeholders to meet project objectives and deliver exceptional multilingual content. • Proficiently used TestRail, Postman, and Jira for defects management and collaborated in

QA Engineer

AgileThought

May 2018 - Aug 2021 (3 years 4 months)

• Played a pivotal role in healthcare projects, taking charge of test case design and execution based on client requirements. • Skillfully utilized JIRA/Confluence, qTest, Postman, and Filezilla in the testing process. • Thoroughly documented and tracked issues and risks, ensuring timely resolution and risk mitigation.

QA Engineer - Test Lead

SOFTTEK

Feb 2007 - May 2018 (11 years 4 months)

• Led testing efforts by defining testing strategies and coordinating test execution, effectively ensuring product quality. • Documented new features and provided support and training to onboard new team members. • Proactively documented and escalated issues and risks as per the established escalation process.

Claudia Patricia Díaz Ibarra

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