Funeral Attendant
Service Corporation International
Sep 2014 - Jan 2018 (3 years 5 months)
I handled day to day operations at the Funeral Home. This included, but was not limited to: troubleshooting computer issues and helping to fix them
expeditiously, answering phones and assisting families in a time of great strife and need, coordinating printing projects and videos for memorial tributes, attending funerals and assisting with the service, assisting families during wakes/visitations, general office organization and optimization, coordinating and scheduling services for military veterans at Arlington National Cemetery, and general office work. STRONG emphasis on compassionate customer
service, as I was charged with taking death notifications from families