Chizuruoke Nnadi

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Operations Analyst

Swappie Tallinn

May 2023 - Current (3 years 2 months)

• Developed and managed the tracking and reporting of KPIs to drive operational improvements. • Developed a robust model for measuring direct and indirect work hours for operational staff using SQL for data extraction and Power BI for visualization. • Calculating correct and incorrect events for operational staff • Managed the extraction, transformation, and loading (ETL) of data for various operational data warehouse, ensuring data accuracy and consistency. • Documented data sources, data cleaning procedures, and analysis methods to ensure transparency and repeatability. • Analyzed data to draw insights and provide recommendations that informed strategic decisions. • Actively engaged in hands-on projects, fostering continuous learni

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Senior Production Specialist

Swappie Tallinn

Apr 2022 - May 2023 (1 year 2 months)

• Diagnosis and testing of phones using computer software and physical evaluation • Grading and setting on sale of repaired phones • Repair of phones with faults • Daily and weekly monitoring, reporting and analysis of individual targets

E

Business Development Manager

Elyon Farms and Agro Allied Resources Limited

Oct 2017 - Aug 2019 (1 year 11 months)

• Overseeing procurement and sourcing of agricultural inputs and improved varieties. • Evaluating business plans, feasibility studies, and cash flow projections. • Facilitating the green pension initiative. • Liaising with Corporate organizations on the investment in agriculture to open up farm communities. • Maintaining positive client relationships and driving new acquisitions. • Developing and implementing organizational goals, procedures, and policies. • Managing, monitoring, and reviewing business operations. • Identifying improvement gaps and implementing corrective measures. • Reviewing and overseeing all financial activities, performance, and documentation. • Overseeing hiring activities and approving contracts. • Establi

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Credit Risk and Reporting

ACCESS BANK NIGERIA

Nov 2006 - Sep 2017 (10 years 11 months)

• Ensure compliance with financial regulations and reporting standards. • Assist in integrating accounting software with other business applications. • Generate financial reports and ensure accurate data entry. • Reconcile transactions and resolve payment discrepancies. • Ensure compliance with financial policies and regulations. • Analyze financial data and provide strategic insights. • Support senior credit officers with data entry and analysis. • Communicate with clients regarding credit policies and requirements.

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Customer Service

ACCESS BANK NIGERIA

Sep 2003 - Nov 2006 (3 years 3 months)

• Customer account opening • Customer KYC verification • Customer complaint handling and resolution • Due diligence operations

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