CHIMA LEVI IGWE

CHIMA LEVI IGWE

About

Detail

Cybersecurity Analyst, Project Manager, Senior Sales Associate, Senior Account Executive
Canada

Contact CHIMA regarding: 

work
Full-time jobs
Starting at USD1.5K/month

Timeline


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Education

Résumé


Jobs verified_user 0% verified
  • I
    Cybersecurity Analyst
    Ion8
    Feb 2024 - Current (1 year 4 months)
    • Conducted threat assessments and developed security strategies and policies, resulting in enhanced protection against potential cyber threats. • Implemented encryption techniques, researched emerging threats, and administered security measures, leading to improved data security and reduced vulnerability to attacks. • Analyzed business processes to identify security gaps and recommend improvements, which increased operational efficiency and reduced security risks. Additionally, delivered security awareness training to employees, utilizing communication and presentation skills that could be further refined through experience with Google Workspace, which aids in bridging the gap between complex technical solutions and the business needs
  • I
    Technical Sales Specialist
    Ion8
    Sep 2023 - Feb 2024 (6 months)
    • Generated leads, built relationships, and managed sales cycles to secure new business, resulting in increased client retention and satisfaction. • Assessed client needs, recommended services, and negotiated terms, leading to successful contract agreements and enhanced client satisfaction. • Developed sales materials, maintained CRM records, and provided post-sale support, which improved customer follow-up efficiency and satisfaction. • Analyzed market conditions, stayed updated on trends, and collaborated with other departments to enhance customer communications, resulting in more effective marketing strategies. • Utilized outreach tools and platforms like Loom to effectively communicate complex technical information to poten
  • Whirlpool Corporation
    Data Analyst
    Whirlpool Corporation
    Mar 2020 - Jul 2023 (3 years 5 months)
    • Optimized customer engagement through data analysis and visualization, resulting in improved customer satisfaction and increased sales opportunities. • Developed and maintained databases, created dashboards, and managed business research projects. • Completed projects including a sales performance dashboard and an enterprise security hardening plan. Additionally, utilized Google Workspace to enhance collaboration and streamline project management, ensuring that sales managers had access to critical insights into sales performance, customer behavior, and market trends, which facilitated data-driven decision-making rather than relying solely on intuition.
  • Whirlpool Corporation
    Customer Service Officer
    Whirlpool Corporation
    Mar 2018 - Feb 2020 (2 years)
    • Assisted customers with inquiries, managed accounts, and processed orders, resulting in improved customer satisfaction and streamlined account management. • Enhanced customer satisfaction by implementing process improvements and training programs, leading to increased efficiency and customer loyalty. Additionally, I recognized that customer service is evolving to become more proactive and personalized; therefore, I explored the use of outreach tools, cold calling, and Loom to enhance customer engagement and problem resolution. These tools enable the customer service team to build stronger relationships with customers and provide more effective assistance, further contributing to our overall service excellence. Furthermore, I utilized Go
  • E
    Project Manager
    Easylife Preparation Resources Limited
    Sep 2012 - Dec 2017 (5 years 4 months)
    • Led the planning phase by clearly defining the project's scope, objectives, and goals. Developed comprehensive plans that outlined tasks, resources, timelines, and deliverables, establishing a strong foundation for execution. • Built and managed project teams, delegating tasks based on each member's skills and expertise. Fostered team collaboration, resolved conflicts, and conducted efficient team meetings to ensure alignment. • Identified potential risks early, assessed their impact, and devised strategies to mitigate them, ensuring minimal disruptions to the project's timeline, quality, and budget. • Estimated project costs, set budgets, monitored expenses, and made adjustments as needed to ensure the project stayed within financial
  • P
    Branch Manager
    PFL Education
    Nov 2011 - Jul 2012 (9 months)
    • Managed branch operations, met revenue targets, and ensured compliance with regulations. • Provided strategic direction and resources to support inbound sales, cold calling, and outbound sales initiatives, ensuring alignment with company goals. • Facilitated the effective use of communication tools like Loom to enhance team collaboration and performance, equipping the sales team to achieve optimal results.
  • Fidelity Bank Plc
    Head, Marketing/Credit
    Fidelity Bank Plc
    Dec 2006 - Sep 2011 (4 years 10 months)
    • Directed branch marketing activities, mobilized deposits, and developed business strategies, resulting in increased customer engagement and deposit growth by leveraging data technologies like Snowflake and SQL databases. • Opened a new branch and achieved significant growth by applying strategic thought and data-driven insights, leading to increased market share and customer base. Additionally, recognized the importance of copywriting in crafting persuasive messaging that supports marketing initiatives, while understanding that outbound sales and cold calling are essential for translating those messages into actionable leads, ultimately driving revenue growth. Furthermore, utilized Google Workspace to analyze market trends and customer
  • National Youth Service Corps
    Chemical Engineer
    National Youth Service Corps
    Nov 2005 - Nov 2006 (1 year 1 month)
Education verified_user 0% verified
  • C
    CISM
    Feb 2025 - Current (4 months)
  • Z
    Zoho CRM Certified
    Feb 2025 - Current (4 months)
  • C
    CompTIA Advanced Security Practitioner CompTIA Security+ Project Management Professional CompTIA Cybersecurity Analyst
    Jul 2024 - Current (11 months)
  • Canadore College
    Postgraduate Certificate, Cybersecurity
    Canadore College
    Jul 2023 - Jul 2024 (1 year 1 month)
  • E
    M.Sc.
    Enugu State University of Science & Technology
    Feb 2012 - Dec 2015 (3 years 11 months)
  • Ambrose Alli University
    B.Sc.
    Ambrose Alli University
    Jan 2003 - Nov 2005 (2 years 11 months)
  • I
    HND
    INSTITUTE OF MANAGEMENT AND TECHNOLOGY
    Jan 1998 - Nov 2003 (5 years 11 months)