Chidiebere Ukandu

Sales Tech Executive

Sellitfy

Jun 2023 - Oct 2024 (1 year 5 months)

‎- Drove B2B sales growth by managing end-to-end lead generation and conversion through digital tools and CRM systems. ‎- Executed LinkedIn and email outreach campaigns that generated high-quality leads and expanded client pipelines. ‎- Delivered remote product demos and sales consultations, achieving a 30%+ lead-to-deal conversion rate. ‎- Supported clients in adopting Sellitfy’s sales automation tools to enhance performance and productivity. ‎- Collaborated with cross-functional teams to align sales strategies with client goals and market trends.

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Trade Activation Executive

RedCloud Technology

Oct 2022 - Current (3 years 6 months)

• Managed customer feedback, concerns, and complaints, ensuring high satisfaction levels. • Developed strong communication, organizational, and customer support skills, which are essential for effective virtual assistance. • Leveraged experience in managing field operations and coordinating with clients to enhance virtual tasks such as calendar management, email handling, customer support, and CRM updates. • Demonstrated the ability to work independently, maintain attention to detail, and remain proactive in a fast-paced environment. • Utilized SaaS sales experience to introduce businesses to RedCloud’s digital platform, facilitating onboarding and supporting user adoption, which aligns with the core functions of SaaS sales. • Eng

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Nutrition Executive (Sales & Cl ient Success)

FrieslandCampina WAMCO Nig

Feb 2022 - Oct 2022 (9 months)

• Led product detailing and selling, increasing customer adoption and retention. • Conducted outreach campaigns to educate clients on product benefits, boosting sales. • Implemented follow-up strategies that improved customer engagement. • Developed strong organizational, communication, and multitasking skills while coordinating nutrition programs and managing client interactions, which are essential in administrative roles. My experience included preparing reports and required attention to detail, time management, and independent problem-solving, further enhancing my ability to support client success effectively. Additionally, I gained experience in purchasing management by collaborating with healthcare providers, pharmacies, and

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Medical Sales Representative

Elbe Pharma Nig Ltd

Nov 2020 - Feb 2022 (1 year 4 months)

• Developed and maintained strong customer relationships, driving repeat purchases.

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Medical Sales Representative

Nature's Field Pharmaceuticals

Nov 2018 - Oct 2020 (2 years)

• Provided product training and recommendations, enhancing client retention. Additionally, effectively planned and prioritized daily client visits, met sales targets, and managed multiple accounts within tight schedules, which significantly strengthened my time management skills and contributed to overall sales success. • Contributed to strategic planning by analyzing territory performance, identifying growth opportunities, and aligning sales activities with company targets to maximize market reach and revenue. Furthermore, I handled key administrative functions, such as managing client records and organizing schedules for product presentations, which required strong organizational and communication skills. By preparing reports and tracking

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Sales Representative

Starcomms Telecommunications Ltd

Feb 2007 - Sep 2008 (1 year 8 months)

• Conducted lead generation and follow-up to increase conversion rates. • Managed customer orders and ensured product availability, coordinating with internal teams to meet client needs. This experience provided valuable exposure to purchasing management processes, such as monitoring stock levels and aligning sales with supply, enhancing my understanding of the link between customer demand and procurement. Additionally, I contributed to strategic planning by analyzing customer needs, tracking sales trends, and providing insights that helped shape sales targets, marketing approaches, and territory strategies, further aligning our sales efforts with overall business objectives.

Chidiebere Ukandu

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