Consumer Sales Representative
AT&T Call Center
Apr 1997 - Jul 2011 (14 years 4 months)
Demonstrated respect, friendliness and willingness to help wherever needed. Completed paperwork, recognizing discrepancies and promptly addressing for resolution. Assisted with day-to-day operations, working efficiently and productively with all team members. Proven ability to learn quickly and adapt to new situations. Used strong analytical and problem-solving skills to develop effective solutions for challenging situations. Demonstrated leadership skills in managing projects from concept to completion. Participated in team projects, demonstrating an ability to work collaboratively and effectively.