Carlos Campos Guerra Project & Operations Manager

BIM Implementation, internal knowledge base, procedures and operations controls

ZeptoLab

Jan 2022 - Jul 2022 (7 months)

- Designing and implementing BIM Management for the design and construction phases of the projects - Analysis and design of the Internal Knowledge Base, procedures, as well as the implementation of the operations controls for 12 different departments within the company.

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Hurricane season 2020

Viceroy Hotel Group

Jan 2021 - Jun 2021 (6 months)

- Designing and implementing a maintenance, operations and procurement programs, as well designing irrigation, illumination and improvement systems. - Managing contracts, new hiring, budget, monthly operational and financial reports as well ensure compliance to internal and state codes.

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ENTERPRISE PROJECTS

Several

Feb 2020 - Jan 2023 (3 years)

- COMPANY RE-BRAND: MD Beauty - BUSINESS LAUNCH: Hari Herbal - BUSINESS LAUNCH: FOXY Lashes and accessories SOFTWARE INTEGRATION AND SOLUTIONS: MD Beauty ▪ IMPORTS AND LOGISTICS: MD Beauty

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LOS CABOS LUXURY HOTEL

Gran Visión Group

Oct 2018 - Mar 2019 (6 months)

- Responsible for the successful conflict resolution between clients, designers contractors and the different technical departments within the company - This, by detecting unstated assumptions and missing information that affected the completion of the construction blueprints needed by the Engineering Department.

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Residential projects in riviera maya

IURO Comprehensive Construction

Apr 2018 - Mar 2019 (1 year)

- Responsible for the successful planning, execution, monitoring, control and closure of the company’s projects. - Detecting unstated assumptions and solving conflicts; an end to end responsibility from scoping, budgeting, and the overall execution of a project.

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QA and construction processes auditing

Enalte Desarrollos Inmobiliarios

May 2017 - Apr 2018 (1 year)

- Maintain strict quality control in the execution of the project, demanding the correct construction procedures following a supervision program by project. - This includes technical reports per visit, issue a dictum per change order, technical assistance to the entities that participate in the project, and if necessary, the suspension of labor.

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QA and construction processes auditing

Grupo Constructor Ruber

Apr 2017 - Sep 2017 (6 months)

- Responsible for the creation of the QA process for the project, assuring that the work carried out in strict accordance with the plans and specifications of the client for final delivery and sale. - As well as the for the processes for the guarantees and resolution of those problems that may arise after the sale.

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PLANNING AND TRAINING

DB Schenker International

Nov 2016 - Apr 2017 (6 months)

- The implementation of software management between logistics, operations, planning, IT and inventories; where the changes and shipping schemes (On-Time Shipment) with Supply Chain combined, worked in synergy to meet the requirements of our leading

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Residential development with bim integration

Estudio 18

Jun 2016 - Nov 2016 (6 months)

- The project demanded the creation of schematic designs, and it's development and the creation of all construction documents needed to bid and build. - Client requested a BIM implementation on this process, so Revit became the main software for the development of all digital documents.

Zaragoza - YSLETA fiscal courtyards

Secretaria de la Defensa Nacional

Jan 2016 - Jun 2016 (6 months)

- Fulfillment and review of closure documentation for public works in view of the audit carried out by the Treasury Administration Service (SAT)

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Specialties and cancerology hospital

AFIRMA Inmobiliaria

Feb 2015 - Jan 2016 (1 year)

- Administration and control on site: where the management of suppliers and subcontractors, as well as the fulfillment and revision of estimates for public works, were part of the activities during the construction of the Specialties Hospital in Ciudad

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Social sustainable housing

Tierra Savia

Mar 2013 - Feb 2015 (2 years)

- Maintain and execute the project as laid out by the Project Leader and ensure compliance with budget, schedule, plans and specifications and compliance with the Department of Corrections rules establish for workers. - As well as supervise and coordinate all shelter and experimental sustainable housing construction activities.

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Bilingual Customer Service Representative

Scotiabank - Investment Specialists

Jun 2012 - Mar 2013 (10 months)

- This role included from minor billing to investment products related inquiries, as well working with branches to support them in their different activities, customer retention and account management for Scotiabank's Canadian customers.

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Billing and Support Associate

TELETECH INTERNATIONAL

Jun 2010 - Dec 2010 (7 months)

- Bilingual Customer Service Operations for Charter Communications which included minor IT solutions, billing, crossed sales, customer retention and problem resolution.

Project and solutions

Soluciones Empresariales VM

Jun 2010 - Jan 2023 (12 years 8 months)

- Liaison with the client to discuss their needs and preferences, overhauling procedures and operations, coordinating with various departments to gather and analyze information, identifying weak points, implementing solutions through improved - Assessment and creation of teams, tracking progress and performance of goals and KPI’s, building relationships with suppliers, contractors as well with private and public entities, collaboration with different specialties and professionals

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Customer Service Representative

ACS Business Process Solutions de Mexico S.A. de C.V.

Apr 2007 - Dec 2007 (9 months)

- Bilingual Customer Service Operations for Boost Mobile which included crossed sales, minor IT solutions, billing, problem resolution and customer retention. - During this project I was a Floor Trainer for new waves during their training.

Carlos Campos Guerra

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