Cess Karlo Noquira Ecommerce Specialist at StampLab Australia

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Inside Sales Agent

Mortgage Equity Partners

Jun 2021 - Feb 2022 (9 months)

- Assisting assigned Real Estate Lender with appointment setting, cold calling both English and Spanish speaking leads. - After the details is confirmed and the lead would qualify for a home loan then warm transferred to available loan officer. - I was using follow-up boss as my main CRM for the leads, also I am using manual dialer [ring central] to make calls and send templated text for follow-up.

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Lead Generation Specialist

FanCentro

Sep 2020 - Mar 2021 (7 months)

- Manually researching for list of Adult Influencers with at least 10k following in twitter and Instagram. - Sending messages to explain the platform and their opportunity to earn, trying to convert them to sign up with the platform to sell their content.

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Ecommerce Specialist

StampLab Australia

Apr 2020 - Sep 2023 (3 years 6 months)

- Assisting an e-commerce business owner processing orders in Shopify. Creating and sending quotes and invoices for order request receives via email. - Assisting customers with inquiries and requests. Creating designs and logos in Adobe illustrator

Inside Sales Agent

RE/MAX

Jun 2019 - Mar 2020 (10 months)

- Assisting assigned Real Estate agents with appointment setting, cold calling, circle prospecting and FSBO for both English and Spanish speaking leads. - Manages assigned Agent’s calendar, Sending Follow-up email and text to leads with scheduled viewing appointment. Manages email and listing.

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Administrative Support Assistant

Hippo Business Services

Mar 2019 - Apr 2020 (1 year 2 months)

- Provided comprehensive administrative support to the company, assisting remotely in various functions including recruitment, where I qualified onshore applicants by meticulously reviewing applications and resumes. - Created daily, weekly, and monthly progress reports on interviewed and hired applicants, ensuring that the HR department had accurate and timely information. - Collated, entered, and compiled employment requirements for newly hired onshore Independent Contractors, streamlining the onboarding process. - Conducted fundamental training for all newly hired Virtual Assistants (VAs) and developed new training materials as requested by clients, enhancing the overall training experience. - Leveraged my previous experience as an In

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Team Leader

FGC Enugu

Aug 2017 - Apr 2019 (1 year 9 months)

Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to the team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance.

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Senior Medical Biller

ILucent Outsource Solutions

Dec 2016 - Aug 2017 (9 months)

Encodes the patient's basic information, such as name, address, insurance company information and the patient's medical history, into a computer. Processes/ updates patient's info and enter the gathered data in the system. Conducts audit and submits claims for patient visits, diagnoses, and medical procedures to insurance companies, patients, and other payers. Prepares documents for billing insurance companies, patients and other agencies for medical services. Checks the patient's insurance coverage and prepares claim for the insurance company and facilities. Prepares documents for the warehouse to use for delivery.

Subject Matter Expert

Teleperformance Spain

Aug 2015 - Dec 2016 (1 year 5 months)

Assigned to work for a big Health Insurance company in the US. Designated as one of the main support in the production floor, assisting agents with inquiries regarding the processes under our line of business and taking over calls for customer initiated tier 2 escalations.

Cess Karlo Noquira

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