Virtual assistant public Remote experience
Pmi birdy properties
Jul 2020 - May 2023 (2 years 11 months)
As a Virtual Assistant, I provided comprehensive support to clients by managing various administrative tasks, ensuring efficient operations in a remote work environment. My responsibilities included phone support, where I effectively handled calls and de-escalated frustrations from customers, enhancing their overall experience. I also utilized my skills in community marketing to engage with clients and promote services through social campaigns. Additionally, I created visually appealing presentations using Google Slides, Keynote, and Microsoft PowerPoint, ensuring that all materials were professionally designed to meet client needs. My ability to screen communications and prioritize tasks contributed to a streamlined workflow, allowing me t