Cesar Josiah Marroquin Driver @ Uber And Independent Game Designer | Game

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Solar Sales Appointment Setter

Wolf River Electric

Feb 2026 - Current (4 months)

Used CallTools and Slack to organize and set appointments for our closing specialists.

Visual Security Officer

Macys

Oct 2024 - Jan 2025 (4 months)

• My main responsibility in this position was to observe and report any suspicious activity that was witnessed while at my posts. This entailed calling out suspicious persons and activity over comms to the AP detectives in the back room. • However my job description quickly expanded beyond its initial scope. I became proficient in operating security cameras, identifying potential shoplifting or other loss of assets, writing reports on my observations and findings, assisting colleagues with following store policy and procedures, walking the floor and securing certain items/locks, and looking for suspicious activity that correlates with staging merchandise for theft. • While my position wasn't supposed to involve making apprehensions or taili

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Business Owner

VIP Transportation Services

Apr 2024 - Current (2 years 2 months)

• As the owner and operator of this small transportation business, I pride myself on offering my clients a luxurious, safe, and discreet travel experience all while doing my best to remain affordable and reasonable in today's economy. • I provide clients with private rides in spacious modern black vehicles that I use to transport them all over San Diego as well as provide around the clock daily or weekly scheduled rides to more prestigious clients. These rides all include excellent service catering to the individual needs of the client while maintaining the highest level of privacy, safety, timeliness, and professionalism. • I task myself with being online and available for my clients 24/7, utilizing chat support as a primary communication

Driver

Uber

Jan 2022 - Current (4 years 5 months)

• Provided reliable and safe transportation services to passengers, maintaining a high level of customer satisfaction. • Demonstrated a deep understanding of local roads, traffic patterns, and navigation applications to ensure efficient and timely pickups and drop-offs. • Upheld a strong commitment to passenger safety by following all traffic regulations and maintaining a clean driving record. • Maintained a professional and friendly demeanor, effectively communicating with passengers and creating a welcoming environment. • Consistently achieved high ratings and positive reviews, reflecting exceptional service quality and passenger satisfaction. • Demonstrated strong problem-solving skills when encountering unforeseen challenges, such as tr

Personal Shopper

Instacart

Aug 2020 - Current (5 years 10 months)

• As a personal shopper, I expertly navigate grocery stores to fulfill customer orders with precision and efficiency. • Select and pick high-quality products while adhering to customer preferences and specifications. • Provide exceptional customer service by addressing inquiries, substitutions, and special requests promptly and courteously. • Efficiently manage time to ensure timely and accurate delivery of orders. • Juggle multiple orders simultaneously, prioritizing tasks to meet delivery deadlines. • Collaborate with team members and store staff to resolve challenges and optimize the shopping process. • Pay meticulous attention to detail when selecting items, ensuring accuracy and quality control. • Double-check orders to m

Delivery Driver

DoorDash

Aug 2020 - Current (5 years 10 months)

• Timely and accurate delivery of food orders to customers' locations, ensuring prompt and reliable service. • Utilize navigation tools and knowledge of local areas to plan efficient delivery routes, minimizing delivery time and maximizing customer satisfaction. • Provide friendly and professional customer interactions during deliveries, addressing inquiries and ensuring a positive experience. • Confirm the accuracy of orders before departure, verifying items against the delivery receipt to prevent any errors. • Strictly follow company policies and guidelines, including food safety regulations, to uphold standards and ensure compliance. • Effectively communicate with restaurant staff and customers, coordinating delivery details and resolvin

Retail Support Associate

Macys

Nov 2016 - Apr 2017 (6 months)

Visual Merchandising and Inventory Management: • Meticulously arranging and maintaining the presentation of men's clothing and accessories to create visually appealing displays. • Regularly restocking and organizing merchandise to optimize product availability and enhance the overall shopping environment. Customer Assistance and Product Knowledge: • Offering personalized and attentive service to customers, assisting them with product inquiries, sizing, and style recommendations. • Demonstrating a deep understanding of the men's fashion inventory, staying informed about current trends, and effectively communicating product features to customers. Problem Resolution and Conflict Management: • Addressing customer concerns and resolving issues p

District Leader

Primerica

Sep 2016 - Aug 2017 (1 year)

As a District Leader, I was responsible for assisting clients in obtaining life insurance coverage after acquiring my license, while also providing guidance on various other financial services, including homeowners insurance, car insurance, and renters insurance. I handled confidential material with the utmost care, ensuring client privacy and trust. Working collaboratively as part of a team of agents and brokers, I also led my own small team, focusing on achieving overall team success and sales targets. My experience in telecommunications customer support, although not directly related, honed my skills in client communication, as I spent a significant portion of my time at Primerica calling clients, setting appointments, negotiating meetin

Services Sales Representative

Primerica

Sep 2016 - Nov 2016 (3 months)

• Began journey into the financial services sales industry. • Learned everything about the business and how it works. • Attended courses/classes through Kaplan University where I learned about what was required to pass California state exam and receive license to sell life insurance. • Provided exceptional customer service, as my earnings were directly tied to my ability to effectively communicate and meet customer needs. Regularly engaged with clients through phone calls, texts, emails, and chat support, while also setting up meetings and addressing inquiries to ensure a high level of customer satisfaction. • Leveraged experience in cold calling, previously applied in solar sales and website management services, to proactively engage

Shipping and Receiving Clerk

Macys

Aug 2016 - Oct 2016 (3 months)

• Began my employment in the loading dock where I assisted in unloading semi-trucks full of merchandise. • After unloading the trucks, we were also tasked with separating all the items by category and getting them organized and ready to be moved upstairs. • I also worked in the shipping department, where I packed, labeled, and sent off customers' orders. Additionally, I utilized chat support skills while fulfilling online orders in the receiving department, which involved communicating with customers about any last-minute changes to their orders. • After a few months, I asked to transfer upstairs to the sales floor.

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Social Media Manager

Retro Gaming

Jul 2015 - Dec 2015 (6 months)

• Managed the Instagram account of “Retro Gaming”. • Revamped entire page and style of content on Instagram page. • Created custom content for the page. • Engaged with the page’s followers and audience. • Ran paid advertisements through Instagram’s advertising/promotion resources. *Retro Gaming’s owner decided to close shop which led to my departure.

Cesar Josiah Marroquin

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