Cesar Antonio Vega Mendoza

Cesar Antonio Vega Mendoza

About

Detail

Client Support Specialist
Mexico
Contact Cesar regarding: 
work
Full-time jobs
Starting at USD800/month
Flexible work
Starting at USD5/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Q4 Inc.
    Client Support Manager
    Q4 Inc.
    Aug 2023 - May 2024 (10 months)
    Agent in the Web Support Services department. Management of tickets through Salesforce platform. Performed tasks as adding new content, new styling and scripts for websites using a custom CMS to handle client's financial reports (earnings information). The support was handled through email and phone calls.
  • C
    junior front-end
    Creative Science
    Jul 2022 - Dec 2022 (6 months)
    6-month contract as a Front end developer. In charge of front-end tasks (structure and styling of websites), ticket estimation in hours, as well as support with QA. Ticket management was done using Redmine. Experience with two CMS (Wordpress and Drupal)
  • R
    Results CX, Bilingual Customer Service Representative
    Dec 2019 - Aug 2023 (3 years 9 months)
    Customer Service Representative with three clients. I worked with Vizio as tech support, and Amway and Home Depot as a Customer Service agent. My tasks were lead creation, appointment schedule, leads follow-up, taking payments on phone, translation services, and general customer services tasks.
Education verified_user 0% verified
  • Instituto Tecnológico de Sonora
    Mechatronics engineering
    Instituto Tecnológico de Sonora
    Aug 2016 - May 2023 (6 years 10 months)