Roscio Quiñones

Roscio Quiñones

About

Detail

Customer support specialist and Sales support
Maracay, Aragua, Venezuela

Contact Roscio regarding: 
work
Full-time jobs
Starting at USD10/hour
Flexible work
Starting at USD7/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Amazon
    Driver Support
    Amazon
    May 2024 - Apr 2026 (2 years)
    • Create and resolve tickets to appeal account issues. • Provide assistance regarding account status and program benefits. • Assist with inquiries about offers and route schedules. • Request payment arrangements and assistance with outstanding payments and compensation
  • Sea World
    Sales Representative
    Sea World
    Nov 2023 - Apr 2024 (6 months)
    • Provide information about the attractions by asking proving questions and suggest what will be the best option to the guess • Updating and managing accounts deactivate accounts • Reschedule and coordinate schedules and travel arrangements for guests • Assist over 50 new agents by coaching them on sales strategies through soft skills.
  • R
    Retail Customer Service
    Aug 2022 - Sep 2023 (1 year 2 months)
    • Manage calls and emails, resolving 98% of follow-up inquiries within 48 hours • Assist customers with placing orders and applying promotional codes. • Help with refunds for returned items or price adjustments. • Handle complaints about the website and orders.
Education verified_user 0% verified
  • Platzi
    Data science
    Platzi
    Jan 2025 - Current (1 year 6 months)
    Medellin, Colombia (Online)
  • U
    Bachelor's degree
    U.E. Colegio San Martin de Porres
    Jan 2018 - Dec 2018 (1 year)
    Maracay, Venezuela