Carolina Diaz Mendez Project Manager & Executive Assistant | Remote Team

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Project Manager

Oct 2024 - Jun 2025 (9 months)

- Demonstrate strong project management skills by planning, executing, and delivering projects on time and within budget per bylittle's procedures. - Exhibit excellent leadership, communication, and interpersonal skills. - Proactively manage relationships with clients, customer success, development teams, and all stakeholders. - Clearly communicate client instructions to the team and assist with any questions. - Develop project scopes and objectives. - Ensure resource availability and proper allocation - Verify eLearning content aligns with client requests, learning objectives, and requirements. - Coordinate internal resources and third parties/vendors for flawless project execution. - Develop a detailed project plan to track progress. - Re

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Executive Assistant

Apr 2024 - Oct 2024 (7 months)

- Proficient in managing executive schedules and communications to optimize operational efficiency. - Trusted partner to senior leadership, skilled in cultivating productive relationships with stakeholders to drive organizational success. - Demonstrated ability to oversee critical projects and events from inception to completion, ensuring timely and within-budget delivery of objectives. - Expertise in independently and collaboratively resolving complex issues, minimizing disruptions to executive workflows. - Experienced in fostering positive relationships with colleagues and external contacts. - Proven track record of effectively allocating time to meet deadlines and promptly address urgent matters. - Assisted in the interview process to he

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Administrative Manager

Colonial Leisure Group

Jun 2020 - Apr 2023 (2 years 11 months)

- Assisted with the general daily operations, including administration, and customer service - Prepared, coordinated, and finalised details for meetings, and business development events - Worked in close collaboration with a professional team; supervising up to 15 staff and providing guidance and coaching to accelerate the development of skills and promote compliance with procedures - Effective at achieving sales and service objectives - Guaranteed prompt delivery of incoming mail to appropriate recipients - Prepared and presented performance reports for management and teams - Collected, analysed and documented relevant issues and prepared “to be actioned” plans

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Executive Assistant (Administrative Lead)

Australian venue co

Oct 2016 - May 2020 (3 years 8 months)

- Provided direct executive-level support to the management team, including calendar management, meeting coordination, and internal communication - Organized and prepared materials for regular leadership meetings, including performance presentations and internal reports -Handled confidential administrative tasks such as email correspondence, client communication, and internal documentation - Supported new employee onboarding by preparing orientation sessions and explaining company policies and procedures - Streamlined communication between departments and helped resolve day-to-day operational issues efficiently - Monitored sales performance using tools like the iVvy platform and compiled monthly reports for senior leadership

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Intership- Project Manager

Career Insight

Sep 2015 - Sep 2016 (1 year 1 month)

- To complement my studies, I did paid internship working for a training and career counselling firm - Supported a team of 17 staff made up of trainers, career counsellors and administrative staff Assisted with delivery and administration of campaigns/projects for the business - Organised and sat in on meetings and prepare and sent out agendas and minutes Assisted with data tracking- updating of MS Excel spreadsheets, charts and tables reporting

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Quality Coordinator- Exports & Imports

Didacticos Simbolos y Signos

Jun 2009 - Nov 2011 (2 years 6 months)

- Last promoted role was for education resource and toy products brand (imports and exports). Worked with a variety of teams and internal stakeholders across the entire supply chain process. - Assisted in New Product Development to ensure compliance with safety laws and other regulations. Determined run-in/run-out strategies including identifying obsolescence matters. - Successful coordination of training activities aimed at improving performance / productivity of staff. Coordination and implementation of internal quality audits for quality of products.

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Internal auditor

Didacticos Simbolos y Signos

Jun 2008 - May 2009 (1 year)

- Starting role for manufacturing and distribution brand working in hands-on internal auditing capacity. Coordinated audit plans for the company every 6 months. Prepared and presented performance reports for management and teams - Collected, analyzed and documented relevant issues and prepared "to be actioned" plans. Management and control of 13 processes- this included development of SOPs. Evaluated controls and making Continuous Improvement recommendations, especially. - Prepared, trained and coordinated staff of the entire company for external audit. Coordinated internal audits as per the standards / processes defined by NTC ISO 9001:2000

Carolina Diaz Mendez

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