Carly De Freitas

From the vibrant streets of Cape Town to supporting global teams remotely, my professional journey has been driven by curiosity, adaptability, and a commitment to excellence. With over six years of experience in high-net-worth client services, I’ve built a solid foundation in operations support, customer service, and workflow coordination. Starting out in property and client-facing roles, I quickly discovered my passion for optimizing systems and creating seamless experiences - whether through streamlining internal processes or ensuring top-tier service delivery across international markets. As a Senior Proposition Coordinator, I’ve successfully supported global concierge and lifestyle management teams, developed efficiency-driven workflows, and thrived in dynamic, fast-paced environments. Transitioning into the remote workspace has deepened my ability to work independently, manage cross-functional teams, and adapt to global time zones with ease. I’m passionate about bringing structure to complexity, finding smarter ways to work, and contributing meaningfully to team success. Let’s connect - I'm always open to new opportunities, collaborations, or a good conversation on operations, remote work, or digital efficiency. “It is good to have an end to journey toward; but it is the journey that matters, in the end.” - Ursula K. Le Guin