IT Infrastructure Engineering student and HR Technician with an AWS Cloud Practitioner certification. Combines a solid background in personnel training and operational leadership with growing technical knowledge in cloud computing. Skilled in team management, onboarding processes, and problem-solving in high-demand environments. Seeking a remote entry-level opportunity in IT Support or Cloud Operations to leverage bilingual communication skills and technical proficiency.
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Jobs
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Sales Associate & Advisor
ArtMobCL Mercado Local Chile
Oct 2024 - Jan 2025(4 months)
Managed the complete sales cycle, from customer advisory to transaction closing, tailoring solutions to specific client needs. Developed effective communication strategies to build customer loyalty and ensure a professional shopping experience.
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Crew Trainer
Arcos Dorados (McDonald's)
Jul 2022 - Current(4 years 1 month)
Lead the onboarding and technical training process for new hires, ensuring full compliance with company operational and safety standards. Evaluate staff performance and provide constructive feedback to foster professional development and improve service quality. Manage team coordination and conflict resolution during high-volume shifts, ensuring operational continuity and excellent customer service.
Education
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Engineering in Technological Infrastructure
Duoc UC
Mar 2024 - Current(2 years 5 months)
In progress (2nd year)
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AWS Certified Cloud Practitioner
Sep 2024 - Dec 2024(4 months)
Amazon Web Services (AWS Academy)
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Technical Degree in Business Administration (HR Concentration)