Carlos Alberto Rivas Becerra
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Carlos Alberto Rivas Becerra

Carlos Alberto Rivas Becerra

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Seasoned Regional IT Manager - CIO | Head of IT | IT Portfolio & Project Manager | IT Strategy Consultant / Advisor
Florida, United States

Contact Carlos regarding: 

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Full-time jobs
Starting at USD190K/year

Timeline

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Résumé

Jobs verified_user 0% verified
  • Yara
    Head of IT - S4 Program Manager
    Yara
    Oct 2021 - Apr 2024 (2 years 7 months)
    As Program Manager, I led the implementation of the first S/4 Hana platform. As Head of IT, I integrated the NAM unit within the Americas processes and harmonized operations with the regional teams. This strategic project, valued at over USD 20 million, involved coordinating a team of 120 diverse professionals across multiple regions. The initiative's success set the standard for future global implementations. • I Lead the implementation of the S/4 Hana System, covering all value chain processes and seamless integration with existing systems. • Developed and implemented a new IT operational model, leveraging regional synergies with teams in Latin America and Brazil. • Demonstrated the new system's capabilities, influencing its adoption a
  • Yara
    Head of IT for Latin America (10 Countries)
    Yara
    Feb 2017 - Sep 2021 (4 years 8 months)
    Directed the IT department for the Latin American business unit, driving strategic initiatives to elevate automation, standardization, and operational efficiency. Managed a diverse portfolio of projects across (10) ten countries, aligning IT strategies with business goals to support regional operations. • Led the rollout of the SAP program, ensuring necessary localization and core structure for information consolidation across the region. • Initiated the digitalization program, including the development and implementation of mobile and web applications and an e-commerce platform. • Designed and executed cost-saving programs, achieving technology enhancements and operational cost reductions totaling USD 1 million.
  • I
    International BPO Director
    IQOutsourcing
    Feb 2016 - Jan 2017 (1 year)
    Implemented a business operations model tailored for the US market, integrating new technological capabilities with existing operations. Coordinated with the US team to enhance commercial prospects and streamline service delivery. • Evaluated and selected core platforms for healthcare and mortgage processes, ensuring alignment with business needs. • Developed and implemented a service transition and project management methodology for international projects, enhancing service provisioning efficiency. • Facilitated the integration of new operational capabilities, optimizing service delivery for US-based clients.
  • Kellogg Company
    IT Manager Andean Region (Peru, Colombia, Ecuador)
    Kellogg Company
    Aug 2012 - Sep 2015 (3 years 2 months)
    Managed IT operations for the Andean region, overseeing a strategic project portfolio and ensuring high service levels across Colombia, Ecuador, and Peru. Part of the Andean Leadership Team, with a budget of USD 6.5 million. • Optimized the IT budget by 12% while maintaining service levels and enabling new technology implementations. • Increased automation in the Order-to-Cash process by 18% through the use of EDI technologies. • Modernized IT infrastructure, closing a ten-year technical debt gap and improving service levels by 15%.
  • Nokia
    Business Process Consultant
    Nokia
    Jun 2010 - May 2012 (2 years)
    Led consultancy projects focused on generating value for telecommunications operators in Latin America. Emphasized business process improvements and technology evolution. • Developed OSS transformation projects, utilizing frameworks like ITIL, eTOM, TAM, and SID to improve technology and processes in Mexico and Ecuador. • Automated central management processes in Peru, reducing incident volume by 30%. • Implemented a customer care automation solution, enhancing service processes in Ecuador and Mexico.
  • Deloitte
    Senior Consultant IT – Strategy & Operations
    Deloitte
    Dec 2006 - Jun 2010 (3 years 7 months)
    Executed consultancy projects aimed at IT Strategy, ERP implementation, and Project Management Office. Worked across various industries to align technology departments with strategic business goals. • Financial Sector  Hong Kong Stock Exchange – Technological Risk Evaluation of OMX Platform  Colombian Stock Exchange - Evaluation of core operations (OMX) platform selection. • Oil & Gas  Ecopetrol SA – Optimization of the Project Management Process.  Ecopetrol SA – Design of Plan for Project Management Process to obtain SOX certification. • Health  Nueva EPS – Definition of the IT Strategy.  Nueva EPS – Definition of operational procedures for legal support of Software as a Service (SaaS) • Telecommunications  Empresa de Teléfonos
  • Schlumberger
    Service Delivery Manager
    Schlumberger
    Apr 1999 - Aug 2006 (7 years 5 months)
    I held multiple leadership roles, such as Service Delivery Manager, Project Manager, and Chief Developer, working on projects across various domains, including Finance, Logistics, and Oil and gas.
  • SONDA
    Chief Developer
    SONDA
    Nov 1997 - Mar 1999 (1 year 5 months)
    Maintained and enhanced various modules of a healthcare support system. Took on multiple roles, including programming, technical lead, and project coordination.
Education verified_user 0% verified
  • Databricks
    Generative AI Fundamentals
    Databricks
    Jun 2024
    The Generative AI Fundamentals course from Databricks offers a comprehensive introduction to generative AI technologies. It covers key concepts like large language models (LLMs), transformer models, and how generative AI can be applied to real-world problems. Participants will gain practical knowledge on building, training, and deploying generative AI models using the Databricks Lakehouse Platform. This training is ideal for professionals looking to expand their AI skillset and leverage the latest innovations in artificial intelligence.
  • Massachusetts Institute of Technology
    Design and Building AI Products and Services
    Massachusetts Institute of Technology
    Apr 2024 - Jun 2024 (3 months)
    The MIT xPRO program in Designing and Building AI Products and Services focuses on equipping professionals with the skills needed to conceptualize, develop, and launch AI-driven solutions. The course covers AI fundamentals, product design, and management strategies to integrate AI into business models. It emphasizes practical applications of AI technologies in creating user-centric products and services. Ideal for managers, engineers, and product leaders, it provides insights into both technical and strategic aspects of AI deployment.
  • Massachusetts Institute of Technology
    Digital Transformation: From AI and IoT to Cloud, Blockchain, and Cybersecurity
    Massachusetts Institute of Technology
    May 2020 - Jun 2020 (2 months)
    The online course, Digital Transformation: From AI and IoT to Cloud, Blockchain, and Cybersecurity, by MIT Professional Education, analyzes the history and implementation of these innovative technologies and prepares participants to successfully and practically take on digital transformation in a professional environment.
  • S
    SAFe Product Owner
    Scaled Agile
    Jan 2019
    The Leading SAFe® course is designed to provide an introduction to the Scaled Agile Framework (SAFe®) and equip participants with the knowledge and tools to drive a Lean-Agile transformation. It covers essential principles, team and technical agility, and strategic alignment to improve value flow. Attendees learn how to lead organizational change, run key SAFe® events, and implement customer-centric strategies. The course also includes access to SAFe® Studio and leads to the SAFe® Agilist certification.
  • E
    MBA
    European School of Business - EUDE
    Jan 2015 - Jan 2016 (1 year 1 month)
    The MBA program at EUDE Business School is designed to develop leaders with a comprehensive understanding of all business areas. It focuses on providing a global perspective of business management, preparing graduates for higher responsibility roles. The program includes strategic leadership, finance, marketing, and human resources, all taught by professionals from leading companies. Additionally, it offers international recognition, including certifications from TÃœV Rheinland and QS Stars, ensuring the highest academic quality and global employability standards.
  • ADEN International Business School
    Leadership Development
    ADEN International Business School
    Jul 2013 - Aug 2013 (2 months)
  • T
    TOGAF 9 Foundation
    The Open Group
    Jan 2012
    The TOGAF 9 Certification from The Open Group is a globally recognized credential for enterprise architecture professionals. It demonstrates proficiency in the TOGAF (The Open Group Architecture Framework), a leading framework for enterprise architecture that helps design, plan, and implement business-aligned IT systems. The certification consists of two levels: Foundation and Certified, ensuring a comprehensive understanding of the TOGAF framework's core principles, methods, and techniques.
  • EXIN
    ITIL V3 Foundation
    EXIN
    Jan 2010
    The ITIL Foundation Certification provides a comprehensive introduction to IT Service Management (ITSM) based on the ITIL framework. It covers the key concepts, principles, and practices of IT service management, focusing on how IT can support and drive business strategy. ITIL 4 emphasizes agility, digital transformation, and a holistic approach to service management, preparing professionals to implement and manage effective IT services within modern organizations.
  • T
    SCRUM
    TMForum
    Apr 2009
  • T
    Information Framework (SID)
    TMForum
    Jan 2009
    The eTOM and SID certifications from TM Forum focus on the Telecommunications Operating Model (eTOM) and the Shared Information/Data Model (SID). These certifications provide essential knowledge in telecom processes and data frameworks, ensuring professionals can align business and IT strategies to industry standards. They help in understanding how to implement and optimize operational processes and data models for telecom companies, driving business efficiency and innovation.
  • T
    Business Process Framework (eTOM)
    TMForum
    Jan 2009
    The eTOM and SID certifications from TM Forum focus on the Telecommunications Operating Model (eTOM) and the Shared Information/Data Model (SID). These certifications provide essential knowledge in telecom processes and data frameworks, ensuring professionals can align business and IT strategies to industry standards. They help in understanding how to implement and optimize operational processes and data models for telecom companies, driving business efficiency and innovation.
  • Project Management Institute
    PMP, Project Management Professional
    Project Management Institute
    Jan 2005 - Jan 2016 (11 years 1 month)
    The PMP® (Project Management Professional) Certification from the Project Management Institute (PMI) is a globally recognized credential that demonstrates expertise in project leadership. It covers predictive, agile, and hybrid methodologies, equipping professionals with the skills to manage projects across various industries. The certification validates project management experience and knowledge, offering career growth and higher earning potential. It's highly sought after for its rigorous standards and practical application in real-world project management.
  • Universidad de los Andes
    Diploma in Financial Markets and Investment Portfolios
    Universidad de los Andes
    May 2003 - Jul 2003 (3 months)
    This course dives deep into the dynamic interactions within financial markets, exploring how decisions by central banks, economic indicators, and global events like oil price fluctuations impact investment portfolios. It equips students with a solid understanding of both local and international market forces, enabling them to analyze and respond to shifts in asset prices, interest rates, and risk perceptions. Upon completion, students are prepared to apply these insights to optimize portfolio management and navigate the complexities of financial markets with confidence.
  • Universidad Central de Colombia
    BSc. Systems Engineering and Computer Science
    Universidad Central de Colombia
    Jul 1992 - Feb 1999 (6 years 8 months)
    This degree focuses on the design, analysis, and management of complex systems. It integrates principles from computer science, engineering, and business to optimize processes, technology, and infrastructure. Graduates are equipped with skills in systems design, software development, project management, and data analysis. They are trained to solve technical challenges, improve efficiency, and develop innovative solutions across industries such as IT, telecommunications, and manufacturing. My coursework included strategic systems planning, software quality assurance, database management, and evaluation techniques. This degree focuses on the design, analysis, and management of complex systems. It integrates principles from computer science, e