Carlos Ortega CAF | CSPO | FinTech Product Owner | Project Manager | UX

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Freelance Contractor

Mar 2025 - Current (1 year 2 months)

As a Freelance Contractor, I have successfully managed various projects, utilizing Agile methodologies and project management principles to deliver high-quality results on time and within budget. My expertise in product management and ownership has allowed me to effectively prioritize the product backlog and implement objectives and key results (OKR) to align project goals with client expectations. Additionally, I have applied my knowledge of functional analysis and Kanban to streamline workflows and enhance team collaboration. While my experience with natural language processing (NLP), generative AI, MLOps, microservices, and robotic process automation (RPA) may not be directly relevant to every project, I have leveraged insights from gene

Product Owner

Grupo KFC Ecuador

Feb 2024 - Jan 2025 (1 year)

- Drove cultural transformation by embedding UX research into product development cycles, ensuring that user needs were at the forefront of our initiatives. - Prioritized and managed product backlog for over 20 different products across multiple company departments, aligning with business goals to enhance overall product strategy. - Oversaw budgets exceeding $200k annually and facilitated cross-functional collaboration to accelerate delivery timelines. - Implemented low-code tools to streamline internal workflows, enhancing efficiency and reducing time-to-market. - Additionally, I leveraged my experience in natural language processing (NLP) to build AI-supported tools that assisted business processes, including robotic process automatio

Especialista de Proyectos Regional

Grupo KFC Ecuador

Aug 2022 - Mar 2024 (1 year 8 months)

- Led multiple Agile development squads across 5 countries, ensuring effective collaboration and communication among diverse teams. - Integrated Scrum methodology into the project lifecycle, significantly improving delivery predictability and team performance. - Acted as a technical liaison for digital solutions across LATAM operations, facilitating seamless system integration and enhancing overall project outcomes. - Supported key business units in improving customer-facing platforms, leveraging data analysis and process analysis to identify areas for enhancement. - Additionally, contributed to the development of unattended solutions using Robotic Process Automation (RPA) for document digitization, integrating services with SharePoint

Especialista de Proyectos

Grupo KFC Ecuador

Sep 2018 - Jul 2023 (4 years 11 months)

Como Especialista de Proyectos, analicé y automatizé procesos administrativos y financieros, logrando un ahorro estimado de 180k al año. Diseñé soluciones de experiencia de usuario (UX) para simplificar sistemas internos e interfaces, y lideré la exitosa integración con aplicaciones SAP S/4HANA Satcon, mejorando la precisión y los informes. Además, integré diversas herramientas con servicios SAP y Dynamics utilizando microservicios, lo que facilitó la interoperabilidad y optimizó la eficiencia de los procesos. Mi enfoque en la automatización de procesos de negocio (BPA) y el análisis financiero, junto con la gestión de proyectos bajo metodologías ágiles como Scrum y Kanban, garantizó el cumplimiento de los objetivos y resultados clave (OKR)

Analista de Desarrollo de Procesos Contables

Grupo KFC Ecuador

Apr 2015 - Sep 2018 (3 years 6 months)

- Managed the end-to-end lifecycle of custom software development projects, ensuring alignment with business objectives and stakeholder requirements. - Conducted requirement gathering and stakeholder workshops to facilitate effective communication and project clarity. - Integrated Microsoft Dynamics 2009 with internal systems to enhance data visibility and streamline operations. - Leveraged knowledge of fintech to automate reconciliation processes and ETL data extraction workflows with banking systems, thereby improving efficiency and accuracy in financial reporting.

Especialista de Desarrollo

Libresoft SA

Jan 2011 - Jan 2015 (4 years 1 month)

- Designed and developed tailored software applications for retail and finance sectors. - Delivered client-focused solutions in PHP and SQL Server environments.

Carlos Ortega

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