I’m a data-driven Customer Success and Sales professional with proven experience in project coordination and process management. My career began in high-volume cold calling and client development, where I built a strong foundation in persuasion, discipline, and achieving results under pressure.
Over time, I’ve evolved into a strategic partner for clients, integrating data analysis and programming into my approach—using Power BI, SQL, and Python to monitor health scores, identify churn risks, and drive retention strategies that ensure sustainable business growth.
I’m recognized for my self-management and attention to detail, thriving in remote environments where proactive ownership and a data-centered curiosity lead to exceptional customer satisfaction and long-term loyalty.
