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Carlos Mauricio Pinzon Bonilla

About

Detail

Lvl1/2btech support at Anthology Inc. - Bogotá, Cundinamarca
Cundinamarca, Colombia
Contact Carlos regarding: 
work
Full-time jobs
Starting at USD1k/month
groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Anthology
    Tech support agent
    Anthology
    Nov 2022 - Current (3 years 10 months)
    Responsible for first point of contact for users experiencing hardware and software offering solutions and support.
  • Asurion
    Premier technical Support Solutions Representative
    Asurion
    Oct 2021 - Jun 2022 (9 months)
    Responsible for resolving customer's technical issues regarding their hardware network connection and other software issues via phone enviroment achieving KPIs.
  • C
    Call center Agent
    Jun 2020 - Jul 2022 (2 years 2 months)
  • Concentrix
    Customer service / Sales agent
    Concentrix
    Dec 2017 - Dec 2019 (2 years 1 month)
    Responsible for resolving customer issues regarding online purchases including but not limited to: New orders, Order tracking and update, reshipments and refunds.
Education verified_user 0% verified
  • L
    Fotógrafo Profesional
    Labloom Escuela de Fotografía
    Jan 2016 - Jan 2018 (2 years 1 month)
  • Universidad del Tolima
    Maestro en Artes Plasticas y visuales
    Universidad del Tolima
    Jan 2011 - Jan 2016 (5 years 1 month)