Carlie Torrez

Sales Operations professional with 3+ years of experience supporting B2B Order-to-Cash (O2C) execution and coordinating logistics/fulfillment across North America. Strong hands-on background managing end-to-end order workflows across ERP/CRM platforms (including Microsoft Dynamics NAV, NetSuite, Odoo, and Exenta)—from order entry and validation to inventory allocation, backorder/shortage resolution, and proactive customer communication. I focus on ERP/CRM data cleanup and operational reporting, reviewing past orders to determine what can ship, what can be completed, and what requires follow-up—improving visibility, accuracy, and response times across cross-functional teams (Sales, Finance, warehouses/3PL). Advanced Excel user and able to create clear trackers and operational reports; working knowledge of Tableau. Bilingual English/Spanish, highly organized, and trusted to handle sensitive information under NDA. Open to remote opportunities (preferred) and hybrid/on-site roles in Panama within Sales Operations, O2C, Fulfillment, or Logistics Coordination.