Candace McDaniel

Lab Assistant

Quest Diagnostics

Aug 2025 - Current (9 months)

N

Claims Processor

NVA

Jan 2024 - Jan 2025 (1 year 1 month)

• Accurately process all routine Provider and Direct Member claims • Perform duties such as electronically saving batches, responding to emails, and viewing plan sheets to ensure accurate payments • Review data for deficiencies or errors, correcting errors and conducting weekly QA on DMR claims • Enter Provider Name and Address in the database for all NON-PAR locations • Contact Provider offices to close authorizations and other responsibilities as assigned

I

Customer Service Rep/Remote

Imagenet

Jan 2021 - Jan 2024 (3 years 1 month)

• Call medical providers' offices to gain information used to update the online provider directory. • Verify address, phone number, and hours of providers and ascertain if they are accepting new patients. • Utilize time management skills to ensure that claims are submitted in a timely manner, thereby maintaining the efficiency of the provider directory updates and enhancing overall service delivery.

T

Call Screener/Remote

Turbodebt

Jan 2019 - Jan 2021 (2 years 1 month)

• Receive inbound calls/ Make outbound calls / Screen inquirers • Schedule/ Re-schedule clients for appts • Transfer Potential clients to the sales floor

T

Claim Processor/Remote

TTEC@Home

Jan 2017 - Jan 2019 (2 years 1 month)

• Evaluating damage amount • Calculating compensation amount due to customers • Updating members' general info, data entry • Ensuring claims are genuine and there are no fraudulent actions • Receive inbound calls, documenting the purpose and outcomes of each interaction through efficient typing skills to maintain accurate records and enhance communication clarity.

M

Transportation Aide/ Facilitators Aide

Mental Health Clinic of Passaic

Jan 2015 - Jan 2017 (2 years 1 month)

• Transported children from home and/or school to clinic • Assisted Head Facilitator in classroom with activities • Assisted children with better coping techniques • Trained in Non-violent Crisis Intervention

About

Detail

Timeline

Résumé