- Gather and process data. Data entry and research as required to troubleshoot customer problems Assist front office staff in maintaining the office premises clean and neat. Receiving and placing customer service telephone calls.
- Receiving and placing customer service telephone calls Maintaining solid customer relationships by handling questions and concerns with speed and professionalism Completing paperwork for new hires.
- Take customers calls and provide accurate Answers to their concerns. Guide callers through troubleshooting and how to use the products and services.
Administrative Assistant
ManPowerGroup Talent Solutions
Jun 2019 - Jul 2021(2 years 2 months)
*Receiving and placing customer service telephone calls
*Maintaining solid customer relationships by handling
questions and concerns with speed and professionalism
*Completing paperwork for new hire
C
Call center agent
Oct 2016 - Oct 2019(3 years 1 month)
-Take customers calls and provide accurate
Guide callers through troubleshooting and how to
use the products and services.
Cashier
Banco Pichincha
Feb 2011 - Sep 2016(5 years 8 months)
- Managing transactions with customers
-Resolve customers complaints and provide relevant information.