Commercial & Administra*ve Assistant
Unimed
May 2010 - Aug 2011 (1 year 4 months)
• Requested authorizaEons of medical exams and procedures on behalf of beneficiaries, delivering a smooth and aQenEve administraEve experience to clients. • Educated medical insurance users about providers, cooperaEve members, plan exclusions, and service coverages & delivered excepEonal and empatheEc support to clients in person and over the phone.