Camila Carvajal

Human Resources Manager

Personal Brands Group

Jun 2021 - Current (5 years 5 months)

- Meeting the established HeadCount for the organization.
- Developing attraction and selection strategies to bring in qualified talent for the corporate, commercial, and factory teams.
- Coordinating and executing the interview, hiring, and management process according to company procedures and policies.
- Identifying training and development needs in conjunction with leaders, considering financial resources, future needs, and company development.
- Developing, monitoring, and controlling the organization's comprehensive training plan.
- Developing, monitoring, and controlling the Organizational Development Plan.
- Developing, monitoring, and controlling the Onboarding program (training and tool allocati

Training and Recruitment Coordinator

Personal Brands Group

Jul 2018 - Aug 2021 (3 years 2 months)

- Coordinating, managing, directing, and controlling recruitment, training, and development activities for sales and administrative teams.
- Coordinating and executing the interview, hiring, and management process for the business unit according to company procedures and policies.
- Maintaining relationships and communication with universities.
- Executing the induction process for new employees.
- Ensuring that the comprehensive training plan for the sales team is implemented.
- Implementing Organizational Development processes and initiatives.
- Establishing organizational development programs.
- Conducting training needs assessment processes.
- Leading the Performance Management process.

Integrated Management System Advisor

Colombian National Army

Jan 2017 - Jan 2018 (1 year 1 month)

- Advising and training the Combat Support Command for Military Intelligence in the Integrated Management System (IMS).
- Monitoring planning through the Strategic and Process Management Indicators.
- Administering risks in accordance with current regulations.
- Developing improvement plans for the processes of the Combat Support Command for Military Intelligence and monitoring their implementation.
- Developing and executing the training plan for the Integrated Management System of the Combat Support Command for Military Intelligence of the National Army.

B

Customer Service Quality Professional

Bancodeoccidente

Mar 2015 - Jul 2016 (1 year 5 months)

- Defining strategies to improve customer experience and increase satisfaction levels based on customer needs, using continuous improvement in various processes within the organization through Design Thinking and Innovation Factories.
- Analyzing and continuously monitoring key performance indicators in customer impact processes, generating strategies or action plans in response to strengths and opportunities identified in the measurements.
- Developing and executing training plans focused on maintaining a culture of quality in customer service, strengthening service protocols, and promoting the generation of improvement projects.

Training and Development Analyst

Autogermana

Oct 2013 - Mar 2015 (1 year 6 months)

- Assisting in the recruitment and selection process for strategic, mission-critical, support, and operational positions.
- Coordinating nationwide company training, taking into account assignments by the regional office (Mexico).
- Coordinating and monitoring virtual courses on the official BMW platform (GQS / Global Qualification System).
- Creating monthly reports on the effectiveness and satisfaction of the training and development programs carried out in the organization.
- Ensuring the performance evaluation of company employees.
- Compiling and preparing monthly reports on the department's performance, including results of key performance indicators and corrective and preventive actions.
- Coordinat

University Intern

Banco de la República Colombia

Jan 2013 - Jul 2013 (7 months)

- Meeting the requirements for recertification of the Quality Management System for the Banknote Printing Department. ISO 9001:2008.
- Ensuring compliance and updating of formats and manuals under the responsibility of the Operational - - Analysis Department, which includes the areas of Accounting, Human Resources, and Warehouse and Purchasing.
- Identifying gaps in compliance with job descriptions and profiles for the development of the training plan for the Banknote Printing Department.
- Controlling the operation of the Material Requirements Planning (MRP) system in the Banknote Printing - Department with the support of the SAP management and strategy software, contributing new ideas and optimizing its operation.

About

Detail

Timeline

Résumé

Camila Carvajal

About

Detail

Behavioral traits