Miguel Ángel Cadavid Mesa

Miguel Ángel Cadavid Mesa

About

Detail

Customer service representative
Antioquia, Colombia

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • solvoglobal
    Junior recruiter
    solvoglobal
    Sep 2023 - Current (2 years 11 months)
    Candidate filtering and selection Interviews and prescreening potential candidates Reports drafting Assessment center Boolean research. Create an exceptional, personalized service experience Respond to customer inquiries and resolve issues Collect feedback. Take ownership of customer issues Check and approved of different documents
  • Webhelp
    Chat support agent
    Webhelp
    Nov 2022 - Aug 2023 (10 months)
    Create an exceptional, personalized service experience Respond to customer inquiries and resolve issues Collect feedback.  Take ownership of customer issues Check and approved of different documents
  • Webhelp
    Customer service representative
    Webhelp
    Dec 2020 - Aug 2021 (9 months)
    Attention through different channels, phone, mail, website Marketing of the different products offered by the client Modification, addition or pause to passenger’s itineraries
Education verified_user 0% verified
  • C
    Coursera
    Cibersecurity
    Coursera x Google, Coursera
    Sep 2023 - Nov 2023 (3 months)
  • P
    Software Engineer
    POLITÉCNICO GRANCOLOBIANO,
    Jan 2021 - Current (5 years 7 months)