I am an enthusiastic and proactive individual with a strong background in customer service. I have developed excellent communication, problem-solving, and organizational skills through my experience in this field. I am a quick learner and always willing to learn new things, and I enjoy working collaboratively with others to achieve common goals. I am seeking a challenging and dynamic position where I can continue to develop my skills and contribute to the success of the organization. I am passionate about creating a positive work environment and building strong relationships with colleagues and customers alike.
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Junior recruiter
solvoglobal
Sep 2023 - Current(2 years 11 months)
Candidate filtering and selection Interviews and prescreening potential candidates Reports drafting Assessment center Boolean research. Create an exceptional, personalized service experience Respond to customer inquiries and resolve issues Collect feedback.
Take ownership of customer issues Check and approved of different documents
Chat support agent
Webhelp
Nov 2022 - Aug 2023(10 months)
Create an exceptional,
personalized service experience
Respond to customer inquiries and
resolve issues
Collect feedback.
Take ownership of customer
issues
Check and approved of different
documents
Customer service representative
Webhelp
Dec 2020 - Aug 2021(9 months)
Attention through different
channels, phone, mail,
website
Marketing of the different
products offered by the client
Modification, addition or
pause to passenger’s
itineraries