Bryan Osorio

Bryan Osorio

About

Detail

B2B Sales Customer Success | Microsoft Account Experience | Client Relations & Problem-Solving Expert | Bilingual (English/Spanish)
Managua, Nicaragua
Contact Bryan regarding: 
work
Full-time jobs
Starting at USD7/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • M
    Senior Associate Customer Success (B2B Sales)
    Microsoft (via Concentrix)
    Oct 2023 - Nov 2025 (2 years 2 months)
    Delivered customer success support for Microsoft B2B clients. Managed delivery projects and task execution with precision. Ensured seamless client experience through efficient communication and follow-up. Adapted to evolving customer needs and business goals.
  • Concentrix
    Technical Support & Customer Service Agent
    Concentrix
    May 2021 - Oct 2023 (2 years 6 months)
    Diagnosed and resolved hardware, software issues. Handled account management and customized solutions. Created positive customer experiences through empathy and professionalism. Maintained detailed case records and troubleshooting.
Education verified_user 0% verified
  • A
    Industrial Engineering (In Progress)
    American College
    Jan 2023 - Current (3 years 4 months)
  • C
    High School Diploma
    Colegio “Mi Redentor"
    Jan 2010 - Jan 2017 (7 years 1 month)