Bryan Herrera Customer-Centric Professional | Data Enthusiast

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Owner, Head of Marketing

Houston Car Garage

Mar 2022 - Jun 2022 (4 months)

- Co-founded, grew, and managed the business - Led marketing eforts resulting in a significant increase in customer trafic and revenue. - Oversaw and participated in day-to-day operations, ensuring the highest levels of customer satisfaction and eficiency. - Managed all accounting tasks, including bookkeeping, financial reporting, budget management, and tax compliance.

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Reviewer

OneGuard Inspections

Oct 2017 - Nov 2017 (2 months)

- Review, edit, and verify all vehicle inspection reports submitted including photos and videos. - Employ technical expertise to delve into repair reports and root causes, ensuring accuracy and precision. - Scrutinize, rectify, or eliminate any erroneous claims and repairs, maintaining data integrity and reliability.

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New Homes Sales Consultant

Kendall Homes

Sep 2017 - Mar 2022 (4 years 7 months)

- Greeted, interacted, and guided prospects & realtors; Provided detailed information, coordinated and conducted home tours, highlighted community amenities and selling features, answered questions, and fulfilled requests for additional information - Generated sales trafic via realtor ofice visits, social media content creation and marketing, chamber of commerce interactions, hosting events, sign placement, prospect follow ups, and contacting provided leads - Eficiently coordinated daily communications with purchasers, realtors, lenders, title companies, builder, and appraisers while managing transaction coordination among all involved parties.

Leasing Professional

Greystar

Jul 2016 - Sep 2017 (1 year 3 months)

- Greeted, pre–qualified, and guided prospects; Provided detailed information, coordinated and led community tours, highlighted property amenities and selling features - Completed move-in packages for all new leases; eficiently processed approval and denial letters including informing applicants in a timely manner - Assessed and resolved resident issues including on site occurrences or via email and phone; documented all actions taken related to resident complaints/issues

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Automotive Technician

Christian Brothers

Apr 2016 - Jun 2016 (3 months)

- Completed assessment and repair of vehicles including foreign and domestic makes - Assisted customers in understanding various vehicle failures and repairs, providing detailed evaluations throughout the diagnosis and repair process. - Completed all necessary safety training via online certification tests and on-site training.

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Automotive Technician

Gillman Subaru SW

Jan 2015 - Jan 2016 (1 year 1 month)

- Completed assessment and repair of vehicles including foreign and domestic makes. - Assisted customers in understanding various vehicle failures and repairs, providing detailed evaluations throughout the diagnosis and repair process. - Completed all necessary safety training via online certification tests and on-site training.

Bryan Herrera

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