Brigitte Miranda Industrial Designer | Recruiter | Talent Acquisition

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Front-End Web Designer | WordPress & Elementor Specialist

Jul 2025 - Current (1 year 3 months)

I design and build responsive, user-friendly websites using WordPress and Elementor. My focus is on creating visually appealing layouts that align with each client’s brand and goals. I work on customizing themes, optimizing website speed and structure, and integrating plugins and forms to improve user experience. I enjoy translating ideas into functional designs with a clean and intuitive interface, always considering SEO and mobile optimization. Additionally, I leverage my graphic design skills, including proficiency in Adobe InDesign, to enhance visual elements and ensure cohesive branding across all digital platforms.
I effectively utilized Notion as a project management and organizational tool to streamline my daily workflow, enha

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Talent Acquisition Specialist Recruiter

Dec 2024 - May 2025 (6 months)

Managed the full-cycle recruitment process for diverse roles, supporting growing companies and startups in identifying top talent. Key responsibilities included:

- Analyzing job descriptions and aligning them with client needs to create clear and engaging job offers.
- Creating and publishing job postings across multiple platforms to attract qualified candidates.
- Sourcing candidates through professional networks and sourcing tools (e.g., TopTalent, LinkedIn) using Boolean search techniques.
- Conducting initial interviews and screenings to assess skills, cultural fit, and motivation.
- Scheduling interviews with hiring managers and clients, ensuring a seamless candidate experience.
- Using ATS and CRM t

Design Specialist (Freelance)

Freelancer

Jan 2022 - Current (4 years 9 months)

I provide brand image consultancy and creative design solutions to startups and small businesses, helping them build a cohesive and memorable visual identity. My work focuses on developing strategic branding systems that align with each client's goals, values, and target audience.

Key responsibilities and achievements:
- Designing comprehensive corporate identities, including logos, color palettes, typography, and brand guidelines to ensure consistency across all platforms.
- Delivering tailored branding consultancy services to enhance visibility and differentiate brands in competitive markets.
- Creating marketing materials for digital and print, such as brochures, social media content, packaging, and promotional

Talent Acquisition Specialist

Sutherland

Oct 2021 - Jul 2024 (2 years 10 months)

As a Talent Acquisition Specialist, I supported end-to-end recruitment processes by identifying, engaging, and onboarding top talent to meet organizational needs. My responsibilities included:

- Pre-screening candidates for diverse roles, ensuring alignment with both technical requirements and company culture
- Coordinating and tracking candidate assessments to evaluate qualifications and potential effectively
- Organizing and scheduling interviews to guarantee a smooth and timely recruitment process
- Creating and sharing engaging job postings and recruitment materials to attract the right candidates.

My role combined strategic thinking, communication, and attention to detail to build strong teams and e

Team Manager (Transition Department)

Sutherland

May 2021 - Oct 2021 (6 months)

In this leadership role, I was responsible for managing and guiding new team members during their onboarding and training phases, ensuring they received the support needed to succeed. My key responsibilities included:

- Mentoring and coaching trainees, offering continuous guidance and constructive feedback to promote growth
- Conducting regular performance evaluations and tailored coaching sessions to address skill gaps
- Designing and executing personalized action plans to enhance both individual and team performance
- Ensuring alignment with organizational goals by monitoring progress and adapting strategies as needed

This role strengthened my leadership, communication, and problem-solving skills in a

Mentor - Floor Support

Sutherland

Nov 2020 - May 2021 (7 months)

As a Floor Support Mentor, I played a key role in ensuring daily operations ran smoothly by offering real-time assistance to team members and supporting overall performance. My responsibilities included:

- Providing comprehensive floor support to address live challenges and maintain service quality
- Monitoring key performance metrics to track team effectiveness and identify improvement areas
- Delivering actionable feedback and solutions to enhance individual and team productivity
- Acting as a liaison between management and frontline staff to ensure clear communication and alignment

This role allowed me to sharpen my problem-solving, leadership, and performance management skills in a dynamic and hybrid

Bilingual Expert Representative

Sutherland

Oct 2019 - Nov 2020 (1 year 2 months)

Provided bilingual customer service support (English/Spanish) by assisting clients with inquiries, troubleshooting issues, and resolving concerns related to wireless services. I ensured an excellent customer experience through:

- Delivering personalized solutions to increase customer satisfaction and loyalty
- Actively promoting and selling wireless plans and products, matching customers with the best-fit options
- Managing customer retention efforts, addressing concerns and preventing cancellations through empathy and tailored offers
- Performing KPIs based on Customer Satisfaction (CSAT), First Call Resolution (FCR), Average Handling Time (AHT), and sales conversion rates to consistently meet and exceed team goal

Design Specialist

Sutherland

Apr 2019 - Oct 2019 (7 months)

Supported the design team by creating impactful visuals for revenue-driven projects. Designed engaging presentations, videos, and images for internal events, ensuring creativity and alignment with the company’s communication goals.

Played a key role in communicating strategic action plans to over 1,000 team members in operations, translating complex ideas into clear, visually compelling formats that improved comprehension and engagement.

Brigitte Miranda

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Brigitte Miranda

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