Brigitte Miranda

Brigitte Miranda

About

Detail

Industrial Designer | Recruiter | Talent Acquisition Specialist
Bogota D.C., Colombia

Contact Brigitte regarding: 

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Finding candidates

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work
Job
school
Education

Résumé


Jobs verified_user 15% verified
  • T
    Talent Acquisition Specialist (Freelancer)
    Feb 2025 - Current (5 months)
    Managed the full-cycle recruitment process for diverse roles, supporting growing companies and startups in identifying top talent. Key responsibilities included: - Analyzing job descriptions and aligning them with client needs to create clear and engaging job offers - Creating and publishing job postings across multiple platforms to attract qualified candidates - Sourcing candidates through professional networks and sourcing tools (e.g., TopTalent, LinkedIn) using Boolean search techniques - Conducting initial interviews and screenings to assess skills, cultural fit, and motivation - Scheduling interviews with hiring managers and clients, ensuring a seamless candidate experience - Using ATS and CRM tools to manage candidate pipelines, trac
  • F
    Design Specialist (Freelance)
    Freelancer
    Jan 2022 - Current (3 years 6 months)
    I provide brand image consultancy and creative design solutions to startups and small businesses, helping them build a cohesive and memorable visual identity. My work focuses on developing strategic branding systems that align with each client's goals, values, and target audience. Key responsibilities and achievements: - Designing comprehensive corporate identities, including logos, color palettes, typography, and brand guidelines to ensure consistency across all platforms. - Delivering tailored branding consultancy services to enhance visibility and differentiate brands in competitive markets. - Creating marketing materials for digital and print, such as brochures, social media content, packaging, and promotional visuals. - Managing and d
  • Sutherland
    Talent Acquisition Specialist
    Sutherland
    Oct 2021 - Jul 2024 (2 years 10 months)
    As a Talent Acquisition Specialist, I supported end-to-end recruitment processes by identifying, engaging, and onboarding top talent to meet organizational needs. My responsibilities included: - Pre-screening candidates for diverse roles, ensuring alignment with both technical requirements and company culture - Coordinating and tracking candidate assessments to evaluate qualifications and potential effectively - Organizing and scheduling interviews to guarantee a smooth and timely recruitment process - Creating and sharing engaging job postings and recruitment materials to attract the right candidates. My role combined strategic thinking, communication, and attention to detail to build strong teams and enhance the hiring experience.
  • Sutherland
    Team Manager (Transition Department)
    Sutherland
    May 2021 - Oct 2021 (6 months)
    In this leadership role, I was responsible for managing and guiding new team members during their onboarding and training phases, ensuring they received the support needed to succeed. My key responsibilities included: - Mentoring and coaching trainees, offering continuous guidance and constructive feedback to promote growth - Conducting regular performance evaluations and tailored coaching sessions to address skill gaps - Designing and executing personalized action plans to enhance both individual and team performance - Ensuring alignment with organizational goals by monitoring progress and adapting strategies as needed This role strengthened my leadership, communication, and problem-solving skills in a fast-paced and people-centered envi
  • Sutherland
    Mentor - Floor Support
    Sutherland
    Nov 2020 - May 2021 (7 months)
    As a Floor Support Mentor, I played a key role in ensuring daily operations ran smoothly by offering real-time assistance to team members and supporting overall performance. My responsibilities included: - Providing comprehensive floor support to address live challenges and maintain service quality - Monitoring key performance metrics to track team effectiveness and identify improvement areas - Delivering actionable feedback and solutions to enhance individual and team productivity - Acting as a liaison between management and frontline staff to ensure clear communication and alignment This role allowed me to sharpen my problem-solving, leadership, and performance management skills in a dynamic and hybrid environment.
  • Sutherland
    Bilingual Expert Representative
    Sutherland
    Oct 2019 - Nov 2020 (1 year 2 months)
    Provided bilingual customer service support (English/Spanish) by assisting clients with inquiries, troubleshooting issues, and resolving concerns related to wireless services. I ensured an excellent customer experience through: - Delivering personalized solutions to increase customer satisfaction and loyalty - Actively promoting and selling wireless plans and products, matching customers with the best-fit options - Managing customer retention efforts, addressing concerns and preventing cancellations through empathy and tailored offers - Performing KPIs based on Customer Satisfaction (CSAT), First Call Resolution (FCR), Average Handling Time (AHT), and sales conversion rates to consistently meet and exceed team goals
  • Sutherland
    Design Specialist verified_user Verified experience
    Sutherland
    Apr 2019 - Oct 2019 (7 months)
    Supported the design team by creating impactful visuals for revenue-driven projects. Designed engaging presentations, videos, and images for internal events, ensuring creativity and alignment with the company’s communication goals. Played a key role in communicating strategic action plans to over 1,000 team members in operations, translating complex ideas into clear, visually compelling formats that improved comprehension and engagement.
Education verified_user 0% verified
  • Fundación de Educación Superior San Jose
    Bachelor Degree in Industrial Design
    Fundación de Educación Superior San Jose
    Apr 2024 - Oct 2024 (7 months)
    The Industrial Design program focuses on developing innovative and functional solutions that address user needs through a blend of creativity and engineering. The curriculum emphasizes product development, materials, manufacturing processes, and ergonomics, while integrating principles of graphic design, sustainability, and user-centered design. This multidisciplinary approach has equipped me with the ability to design products from concept to production, ensuring they are both aesthetically compelling and highly usable.
  • F
    Associate Technological Degree in Product Management
    Fundación de Educación Sup. San José
    Nov 2023 - Apr 2024 (6 months)
  • Politecnico de Colombia
    Certificate in Digital Design, Graphic Design
    Politecnico de Colombia
    Jun 2022 - Aug 2022 (3 months)
    Marketing
  • Servicio Nacional de Aprendizaje (SENA)
    Bilingual Expert on Business Process Outsourcing, BPO Industry
    Servicio Nacional de Aprendizaje (SENA)
    Apr 2017 - May 2019 (2 years 2 months)
  • Fundación de Educación Superior San Jose
    Associate Degree in Art
    Fundación de Educación Superior San Jose
    Feb 2015 - Nov 2018 (3 years 10 months)
    Industrial Design