Bridget Grove

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PROJECT MANAGER/KEY ACCOUNTS MANAGER

STRIKA ENTERTAINMENT

Jun 2018 - Current (8 years 2 months)

• Be accountable for project results along with project sponsor. International and National • Work with project sponsor and stakeholders to complete project charter outlining scope, goals, deliverables, required resources, budget, and timing. • Complete work breakdown structure to estimate effort required for each task. • Provide a project schedule to identify when each task will be performed. • Clearly communicate expectations to team members and stakeholders. • Act as a mediator between stakeholders and team members. • Resolve any issues and solve problems throughout project life cycle. • Effectively manage project scope by ensuring any changes to scope are documented and approved with project change request forms. • Clearly comm

NATIONAL/INTERNATIONAL KEY ACCOUNT MANAGER

Cape Herb and Spice

May 2017 - Jun 2018 (1 year 2 months)

• Managing of accounts Nationally within South Africa and Internationally with New Zealand • Budget planning • Sales margins • Tracking weekly/monthly sales performance & targets • Production management of orders • Project management • Approval of product label design & quality control of label printing • Marketing and staff POS • Handling distribution of dispatched orders • Handling all required documentation • General admin • Management of Sales Assistant

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REGIONAL KEY ACCOUNT MANAGER

BLAAUWBERG MEATS

Nov 2015 - Apr 2017 (1 year 6 months)

• Budget planning • Managing of National and international accounts • Establishing new portfolios • Project Management • Distribution co-ordination • Stock management and sales • General admin • Tracking weekly sales performance • Managing of Sales Team

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INTERNAL SALES & KEY ACCOUNT MANAGEMENT

National Glass

Jan 2015 - Oct 2015 (10 months)

• Managing of important accounts • Stock take • Placing orders for customers at national level to meet performance targets • Following up on back orders and slow-moving stock • Training customers on product • Liaising with Building Contractors, Architects and Engineers • General administration • Invoicing • Dispatch management • Distribution and tracking of deliveries

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SALES & OFFICE MANAGER

AFRICAN POWER ELECTRICAL WHOLESALERS

Jan 2014 - Dec 2014 (1 year)

• Running of the office • Overall management of sales team • Liaising with clients • Arranging shipping and Logistics • Arranging courier documents • General office duties including filing, faxing and typing and switchboard operation • Co-ordination of diaries • Organization of functions, meetings and business appointments • Management of personal and Business expense accounts • Invoicing

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SALES REP TEAM LEADER/ KEY ACCOUNTS

MONTEAGLE MERCHANDISING

Sep 2012 - Dec 2013 (1 year 4 months)

• Calling on Spar Stores around KZN • Following a monthly call cycle • Building and maintaining relationships in trade • Handle customer complaints • Managing of merchandisers in my region • Marketing • Tracking of weekly sales performance • Placing of orders when required • Implementation of POS • Implementing marketing promotions where required • Overseeing label design & printing submissions and quality control

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SALES EXECUTIVE

WURTH SOUTH AFRICA

May 2011 - Aug 2012 (1 year 4 months)

• Calling on key customers • Ordering of products for customers • Following up on back orders and slow-moving stock • Training customers on products • Dealing with building contractors, Architects, Engineers, Marine industry Consumers • General administration • Stock taking • Distribution queries • Seting up In-store and Regional promotional advertisements

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ACCOUNT MANAGER

TOM SAWYER (COMPANY CLOSED DOWN)

Jan 2010 - Dec 2010 (1 year)

• Budget planning • Calling on Spar, Pick n Pay, Wholesalers i.e. Massmart Group and Forecourts • Managing of merchandisers & marketing promotions • Tracking of weekly sales performance • Printing submissions and quality control • Logistics and supply chain • Recruitment & people management

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SALES

SWARTLAND BOUDIENSTE (KZN REGION)

Oct 2008 - Dec 2009 (1 year 3 months)

• Called on merchant stores to drive sales and foster relationships with clients. • Managed sales activities and tracked weekly performance metrics to ensure targets were met. • Handled general administrative tasks to support sales operations efficiently. • Coordinated in-store regional promotions to enhance product visibility and customer engagement. • Utilized customer support skills to address client inquiries, ensuring a seamless sales experience, and leveraged customer success management principles to build long-term relationships with both private and commercial clients, directly linking my sales efforts to client satisfaction and retention.

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INTERNAL SALES

MAXE STAINLESS STEEL

• Liaising with dealerships and head offices nationwide • Customer service • Invoicing • Coordinating orders for dispatch

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