Brenda Monge

Brenda Monge

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Alajuela Province, Costa Rica

Contact Brenda regarding: 
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Full-time jobs
Starting at USD4K/month

Timeline


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Job
school
Education

Résumé


Jobs verified_user 0% verified
  • BairesDev
    Delivery Staff & Project Manager
    BairesDev
    Feb 2024 - Jul 2024 (6 months)
    Maintained the organization's effectiveness and efficiency by following, delivering, and supporting strategic plans for implementing technologies. Strategically analyzed and improved billable utilization, planning capacity and forecasting on the projects' profitability.
  • Equifax
    Technical Security Program Manager
    Equifax
    Jul 2023 - Jan 2024 (7 months)
    Lead on 10+ Security & Compliance programs belonging to U.S. Information Solutions in the Cybersecurity/IT fields. Worked with presales teams to provide information on security solutions. Owner of pentest-vulnerability management lifecycle. Built bridges between Technology, Security, and Compliance. Reporting Weekly and monthly trends and backlog management through GenAI tools that helped me with data management. Established KPIs for previously untracked metrics, reducing open issues and vulnerabilities by 60% Automated reports and managed dashboards using Python and Google Studio.
  • IBM
    Security Project and Program Manager
    IBM
    Dec 2020 - Feb 2023 (2 years 3 months)
    Worked with presales teams to create security solutions before managing the implementation and go-live of over 20 successful projects, following up through programs aimed at maintaining high levels of customer satisfaction. Used GenAI to detailed project plans by analyzing previous project data and suggesting optimal timelines, resource allocations, and milestones.
  • IBM
    Cybersecurity Threat Analyst
    IBM
    Oct 2018 - Dec 2020 (2 years 3 months)
    Established and maintained with SOC and Admin teams in order to communication about the overall health of our customer environments. Expert in IBM Cloud Architecture as their main security analyst. Experienced as well in AWS. Used GenAI to analyze security trends and presented trends to stakeholders with automated reporting.
  • Auxis
    IT Analyst
    Auxis
    Oct 2017 - Oct 2018 (1 year 1 month)
    Administration Managed administrative server functions, including back-ups, upgrades, recovery, and management of disk space. Active Directory, Windows Servers, Microsoft Office, AWS, Azure DevOps, and additional software management. Customer Satisfaction Maintained 4.9 satisfaction rating in monthly end-user scoring through interpersonal skills and providing fast solutions.
  • HPE
    Change Manager
    HPE
    Jul 2015 - Aug 2017 (2 years 2 months)
    Project Management Ensured projects (change initiatives) met objectives on time and on budget by increasing employee utilization. Led projects enabling clients to control changes to baseline service assets and configuration items across the entire service life cycle. Client Management Developed the first leveraged client meeting system to maximize resource efficiency by 40%. Communicated using appropriate techniques and approaches, clearly and consistently in line with the agreed strategy.
Education verified_user 0% verified
  • Universidad Fidélitas
    Bachelors in Computer Science
    Universidad Fidélitas
    Jan 2015 - Jan 2018 (3 years 1 month)
    Solutions Architecture was a mandatory course.
  • CompTIA
    Certifications
    CompTIA
    Aug 2020 - Current (5 years 2 months)
    PMI CAPM (Certfied Associate in Project Management) ITIL V3 and V4 CompTIA CySA+ CompTIA Security+
  • C
    High School GED
    Colegio Redentorista San Alfonso
    Jan 2009 - Jan 2013 (4 years 1 month)