IT Analyst
Auxis
Oct 2017 - Oct 2018 (1 year 1 month)
Administration Managed administrative server functions, including back-ups, upgrades, recovery, and management of disk space. Active Directory, Windows Servers, Microsoft Office, AWS, Azure DevOps, and additional software management. Customer Satisfaction Maintained 4.9 satisfaction rating in monthly end-user scoring through interpersonal skills and providing fast solutions.