Service Agent verified_user
Verified experience
Universidad Autónoma de Occidente UAO
Apr 2017 - Dec 2020 (3 years 9 months)
Digital implementation of equipment management using Google Sheets.
Implementation of the 5S methodology in the multimedia equipment warehouse, significantly improving storage space efficiency and organization.
Analyze, query, and generate detailed operational and managerial reports, providing key information for strategic decision-making.
Design and create dynamic dashboards for effective data visualization, facilitating the understanding of key indicators.
Provide first-level telephone and virtual assistance to students, faculty, staff, and external individuals, resolving questions and technical issues quickly and efficiently.
Coordinate with field operations staff in management areas to address special requests, ensuring a timely respons