Bontle Modiga

Bontle Modiga

About

Detail

South Africa

Contact Bontle regarding: 
work
Full-time jobs
Starting at USD3/hour
Flexible work
Starting at USD3/hour
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Pepkor Lifestyle
    Service Centre Administrator
    Pepkor Lifestyle
    Oct 2024 - Apr 2025 (7 months)
    Delivered first-line customer support and assisted with device troubleshooting. Logged service calls, created repair cases, and booked repairs with suppliers. Coordinated repairs including supplier communication and turnaround tracking. Followed up with repair partners and communicated updates to customers. Contacted customers for collections and ensured smooth handover of devices. Provided exceptional walk-in and telephonic support in a busy service centre. Supported sales activities and assisted with reception and cash-up processes.
  • Pepkor Lifestyle
    Cellular Credit Consultant (Part-Time)
    Pepkor Lifestyle
    Mar 2024 - Sep 2024 (7 months)
    Assisted customers through mobile and cellular credit application processes. Prevented fraud through accurate verification of documentation. Completed onboarding and processed transactions via CRM and POS systems.
  • Transperfect
    Transcriptionist (Remote, Part-Time)
    Transperfect
    Oct 2021 - Jan 2022 (4 months)
    Transcribed audio files with high attention to accuracy and detail. Met strict deadlines in a fast-paced digital environment.
  • S
    Customer Service Agent (Part-Time)
    Smollan - Telkom
    Jan 2019 - Feb 2021 (2 years 2 months)
    Assisted customers with billing, orders, queries, complaints, and technical issues. Updated CRM records and ensured excellent service delivery. Achieved personal and team performance targets.
  • E
    Customer Support (Part-Time)
    Effectiveness Company - Telkom
    Nov 2015 - Mar 2018 (2 years 5 months)
    Provided in-store and telephonic customer support. Handled credit vetting and application processing. Maintained accurate CRM and database records.
Education verified_user 0% verified
  • L
    National Senior Certificate (Matric)
    LAUDIUM SECONDARY SCHOOL
    Jan 2009 - Nov 2013 (4 years 11 months)
    High School