Boris Gustavo Quijano Hernández
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Boris Gustavo Quijano Hernández

Boris Gustavo Quijano Hernández

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Detail

Remote Operations & Management Assistant | AI-Literate | EdTech, IT, CX and Support Specialist
Medellín, Antioquia, Colombia
Contact Boris regarding: 
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Full-time jobs
Starting at USD1.75k/month
Flexible work
Starting at USD20/hour
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Résumé

Jobs verified_user 0% verified
  • C
    Maintenance Coordinator
    Cobalt Property Services
    May 2022 - May 2025 (3 years 1 month)
    Oversee maintenance operations for 20 properties with 250 units, effectively coordinating tenant communications and vendor services. Achieved significant cost savings by utilizing in-house resources and enhancing proactive maintenance strategies. Utilized Google Workspace apps for coordination and communication within the team and with other departments. Additionally, employed CRM tools, specifically Buildium, to manage tenant and applicant information, leveraging its internal emailing feature to streamline communications and enhance data reporting to property managers.
  • M
    Maintenance Coordinator
    MYND Property Management
    Jan 2021 - Apr 2022 (1 year 4 months)
    Managed maintenance operations for 50 single-unit townhouse properties. Developed comprehensive maintenance plans, protocols, and security procedures tailored to residential properties. Ensured seamless communication between tenants and internal departments, leading to enhanced service delivery and improved operational efficiency. Additionally, utilized Microsoft 365 tools, including MS Teams for effective internal communications and Office 365 for reporting and data management, which further streamlined operations and improved reporting accuracy. Leveraged CRM tools, specifically Appfolio, to efficiently manage tenant and applicant information, enhancing overall tenant relations and operational workflows.
  • G
    Management Assistant
    Get Staffed Up!
    Jan 2020 - Dec 2020 (1 year)
    Supported a law firm in increasing engagement and streamlining case management while coordinating with vendors and emergency services to meet client needs. Managed social media interactions and executed advertising campaigns for brand awareness. Created scripts for sales pitches and edited interactive videos for social media using Adobe Premiere and After Effects. Developed posts using Adobe Photoshop and Illustrator, and created printing materials using InDesign. Additionally, utilized Canva to draft marketing materials, enhancing the firm's promotional efforts and ensuring a cohesive visual identity across various platforms. Furthermore, I managed social media campaigns and paid advertisements as part of the lead generation and sales oper
  • HelloFresh
    Customer Service
    HelloFresh
    Nov 2018 - Jun 2019 (8 months)
    • Handled customer service inquiries, resolving complaints and maintaining high satisfaction levels while providing detailed performance reports on service issues. Utilized Google Workspace to communicate effectively with teammates, vendors, and other departments. Created sales scripts for sales pitches, enhancing the overall sales process. Additionally, managed appointment scheduling for customer deliveries, ensuring timely service and contributing to a seamless customer experience.
  • M
    Marketing & Sales Manager
    Motiva Networks
    Jan 2016 - Jan 2020 (4 years 1 month)
    - Led sales and marketing initiatives, managing a team and overseeing online presence through website design and content management. - Executed successful marketing campaigns and developed strategic referral programs to drive growth. - Very proficient using Google Workspace for content creation and sharing files using Google Drive (File Streaming). - Created scripts for sales pitches and videos, edited videos using Adobe Premiere and After Effects. - Additionally, utilized Microsoft 365 tools, including Teams and O365, to enhance internal processes and communications, ensuring seamless collaboration within the team and improving overall efficiency. - Employed Figma for prototyping applications, which contributed to the design process a
  • K
    AI Implementation & eLearning Officer public Remote experience
    Kidslab LATAM / Computación Integral
    Jun 2015 - Current (11 years 1 month)
    Directed the implementation of training programs and new educational technologies, successfully transforming the business into a fully online academy during the COVID-19 pandemic. Enhanced staff development and engagement through innovative training solutions and technology integration. Led the digital marketing team in creating more engaging ads with Google Ads and Meta Ads Manager to drive awareness and build community. Created scripts for sales pitches and edited videos using Adobe Premiere and After Effects for social media and YouTube video ads. Developed a website with landing pages for subscribing students online, while also utilizing Microsoft 365 tools for effective internal communications and teaching, ensuring seamless collaborat
Education verified_user 0% verified
  • Universidad de El Salvador
    Bachelor of Science in Biology
    Universidad de El Salvador
    Jan 2004 - Dec 2010 (7 years)
Projects (professional or personal) verified_user 0% verified
  • I
    AI-Powered Solutions for SMBs in the Legal, NGO, and Edtech industries public Remote experience
    Infusio.pro
    Jan 2020 - Current (6 years 6 months)
    As the Founder and CEO of Infusio, a boutique studio dedicated to providing AI-powered solutions for small and medium-sized businesses in the NGO, Legal, and EdTech sectors, I have successfully delivered a range of innovative services, including system integrations, AI-powered receptionists, and automated tutoring solutions. My role involves not only overseeing the strategic direction of the company but also ensuring the seamless implementation of technology to enhance operational efficiency. Additionally, I have utilized Canva for graphic design purposes, enhancing our marketing materials and client presentations. Furthermore, my proficiency in Adobe InDesign has allowed me to draft and prepare documents/reports for printing, ensuring high