Store Manager
Starbucks Coffee Company,
Nov 2007 - Oct 2014 (7 years)
• Recruited, hired, onboarded, and trained 40 employees across a district of 12 stores, reducing turnover to 8%. • Implements company standards i.e. 98% or higher on QASA EcoSure audits • Develops organizational models and weekly goals – responsible for 27% revenue increase per year. • Maintained and managed a inventory loss of less than 2% for stores with weekly gross of $45,000 weekly • Creates a customer-centric environment through employee performance and accountability